有限理性下业主方项目管理成熟度研究

发布时间：2018-08-28 14:55

【摘要】：业主方项目管理是建设项目管理的重心,其管理活动涵盖了项目建设全过程,在项目建设中发挥重要作用。但目前我国业主方的项目管理存在许多不成熟的管理问题,为整个行业带来巨大的隐患和资源的浪费,理性决策管理水平有待提高。为了全面提升业主的项目管理能力,使业主在了解自身所处管理水平的基础上制定相应对策提升综合实力,本文引入项目管理成熟度理论对其管理水平进行综合评价,使业主方借助该模型了解自身管理中存在的缺陷和管理的薄弱环节,明确其所处的成熟度等级,并从有限理性角度对提升管理能力的策略进行探索性研究。本文首先通过文献整理和实践调研,论述了我国建设工程业主方项目管理的主要管理任务并对管理现状进行分析,然后对项目管理成熟度相关理论进行文献梳理。基于对业主方项目管理的重难点问题的分析并结合理论研究成果,本文以传统的项目管理三大目标为核心,兼顾业主方的整体管理,并强调全过程管理现实意义,建立了建设工程业主方项目管理成熟度评价指标体系。通过层次分析法和模糊评价法的综合运用,构建业主方项目管理成熟度评价模型,对业主方所处的管理成熟度级别进行判定。后文还通过实例验证了该模型的有效性和实际可行性。为了将项目管理成熟度模型“持续改进”目的落到实处,本文以更符合项目管理实情的“有限理性”管理决策理论视角,从信息处理、管理者理性决策水平、组织对管理决策理性程度的影响以及外界环境影响四个方面,对提升业主方项目管理成熟度和综合实力提出改进意见。
[Abstract]:Owner side project management is the focus of construction project management, its management activities cover the whole process of project construction, and play an important role in project construction. However, at present, there are many immature management problems in the project management of the owner in our country, which brings great hidden trouble and waste of resources to the whole industry, and the level of rational decision management needs to be improved. In order to improve the project management ability of the owner in an all-round way and make the owner formulate corresponding countermeasures to enhance the comprehensive strength on the basis of understanding his own management level, this paper introduces the project management maturity theory to evaluate the management level comprehensively. With the help of the model, the owner can understand the defects and weak links in his management, clarify the maturity level of his management, and make an exploratory study on the strategy of improving management ability from the point of view of limited rationality. This paper firstly discusses the main management tasks of the project management of the owners of construction projects in China and analyzes the current situation of the management through literature collation and practical investigation, and then reviews the relevant theories of project management maturity. Based on the analysis of the important and difficult problems of the owner's project management and the theoretical research results, this paper takes the traditional project management as the core, takes into account the owner's overall management, and emphasizes the practical significance of the whole process management. The evaluation index system of project management maturity for owner of construction project is established. Through the comprehensive application of analytic hierarchy process (AHP) and fuzzy evaluation method, the evaluation model of project management maturity of owner is constructed, and the management maturity level of owner is judged. The effectiveness and practical feasibility of the model are verified by an example. In order to realize the goal of "continuous improvement" of the maturity model of project management, this paper, from the perspective of "limited rationality" management decision theory which is more in line with the reality of project management, from the level of information processing and rational decision-making of managers, The influence of the organization on the rational degree of management decision and the influence of the external environment are discussed in this paper, and some suggestions are put forward to improve the project management maturity and comprehensive strength of the owner.
【学位授予单位】：长沙理工大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：TU71

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