基于WebGIS的商旅服务平台设计与实现

发布时间：2018-02-19 19:16

本文关键词： WebGIS 酒店公交 MVC　出处：《复旦大学》2014年硕士论文　论文类型：学位论文

【摘要】：随着现代互联网技术的飞速发展,WebGIS也进入了高速发展的时代。人们对于地理空间信息服务的需求也越来越多,人们的出行、旅游、驾车都需要地理空间信息的服务。某商旅企业通过原有的语音客服的电话服务平台,进一步发展信息服务平台以方便客户多样化,个性化的信息查询需求。随着人们自驾出游量的提升,服务平台增加了酒店预订模块,客户可以随时通过电话预订酒店。客服人员可以通过电话了解到客户所在的地点,作为中心点在地图上搜索附近的酒店,并帮助客户处理酒店预订服务。公交查询模块可以帮助客户查询公交线路和自驾出行线路等服务。并通过语音和短信服务将客户所需要的公交线路、自驾出行线路等信息反馈给客户。商旅服务平台中将实现在线预订酒店,公交线路查询,自驾出行线路查询等业务模块,作为企业的核心业务而提高服务效益。在国外,已经有很多成功的商旅服务网站为客户提供网上预订酒店,查询旅行线路等服务。在国内,也有许多旅游企业开始推出自己的服务平台,并且为企业创造了不俗的业绩。因而,开发商旅服务平台是十分有意义的。本文在分析了商旅服务业务的需求后,提出了一个基于WebGIS的商旅服务平台系统,详细阐述了该系统的设计方案和开发过程。首先根据商旅服务平台的业务特征,分析业务框架和需求,分析商旅服务平台的主要功能和核心流程。接着开始分析系统的整体架构,对酒店预订、公交线路查询、自驾出行线路查询等核心模块进行设计,设计相应的模型、算法和技术实现。还将分析服务平台和相关系统之间的数据交换接口,以及对数据交换接口的设计和实现。在总体设计阶段,提出了系统的建立任务,然后确定系统的结构、总体框架和核心功能模块设计。在详细设计阶段,详细分析了系统各功能模块的业务流程和具体实现方法,然后讨论了系统数据模型的设计和实现,以及服务平台与外部相关系统之间的数据交换接口做了详细的分析与设计。
[Abstract]:With the rapid development of modern Internet technology, WebGIS has also entered the era of rapid development. Driving requires the service of geospatial information. Through the telephone service platform of the original voice customer service, a certain business enterprise has further developed the information service platform to facilitate the diversification of its customers. Personalized information query needs. With the increase in the number of self-driving travel, the service platform has added a hotel reservation module, customers can book a hotel at any time, customer service personnel can know the customer's location through the phone, As a central point, search the map for nearby hotels, The public transport inquiry module can help the customer to inquire about the bus route and the self-driving travel line, and use voice and short message service to connect the bus line that the customer needs. Business travel service platform will realize online hotel booking, bus route inquiry, self-driving route inquiry and other business modules, as the core business of enterprises and improve service efficiency. There have been many successful business travel service websites to provide customers with online hotel booking, query travel routes and other services. In China, many tourism enterprises have started to launch their own service platform, and have created good results for enterprises. It is very meaningful to develop business travel service platform. After analyzing the demand of business travel service, this paper proposes a business travel service platform system based on WebGIS. The design and development process of the system are described in detail. Firstly, according to the business characteristics of the business travel service platform, the business framework and requirements are analyzed. This paper analyzes the main functions and core processes of the business travel service platform. Then it begins to analyze the overall structure of the system, and designs the core modules, such as hotel reservation, public transport route query, self-driving route query, and so on, and designs the corresponding model. The data exchange interface between the service platform and the related system, as well as the design and implementation of the data exchange interface will be analyzed. In the overall design stage, the task of establishing the system is put forward, and then the structure of the system is determined. In the detailed design stage, the business process and implementation method of each functional module of the system are analyzed in detail, and then the design and implementation of the system data model are discussed. And the data exchange interface between service platform and external system is analyzed and designed in detail.
【学位授予单位】：复旦大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：TP311.52;TP393.09

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