兰州移动网络监控中心知识管理应用研究

发布时间：2018-03-17 11:09

本文选题：知识管理　切入点：知识管理系统　出处：《兰州大学》2014年硕士论文　论文类型：学位论文

【摘要】：进入知识经济时代,知识成为企业成长和发展的关键性资源,传统的企业管理面临着巨大挑战,同时也伴随着全新的发展机遇,因此,知识管理越来越受到人们的关注和重视。知识管理是借助于信息技术,对知识的定义、创造、共享、转移、存储、传播和应用的过程的管理。实践证明,通过实施知识管理,组织的生存能力和竞争优势能够得到显著提高。在移动通信运营商这种知识密集型企业,知识管理的作用显得尤为重要。兰州移动网络监控中心的日常工作开展,需要大量的知识资源支撑,因此,开展知识管理具有非常重要的意义。本文从知识管理理论出发,结合兰州移动网络监控中心的自身特点,设计了相应的知识管理系统的架构,并对该系统的实施进行了深入地探讨和研究。本文的研究重点是网络监控中心的知识管理现状的分析以及知识管理系统的设计与实施。文章首先阐述了知识管理、知识管理系统构建方面的相关理论。之后,简要分析了兰州移动网络监控中心的总体情况,通过对知识管理现状的深入剖析,总结出了其在当前知识管理工作中所存在的问题。在以上工作的基础上,论文根据网络监控中心知识管理系统的设计原则,对其知识管理系统的结构和功能进行了设计。文章最后,对实施兰州移动网络监控中心知识管理系统的切入点、优势、障碍进行了分析,对实施的策略、保障措施提出了建议,并对系统实施效果进行了预测。通过对兰州移动网络监控中心知识管理系统的应用研究,本文构建了知识管理的平台,对促进知识管理水平的提高,增强组织的核心竞争力具有一定的指导意义。文章最后对论文的工作进行了总结,并对未来的研究工作进行了展望。
[Abstract]:In the era of knowledge economy, knowledge has become a key resource for the growth and development of the enterprise, the traditional enterprise management is facing great challenges, but also with new opportunities for development, therefore, knowledge management has attracted more and more attention and attention. Knowledge management is based on the information technology, the definition of knowledge creation, sharing. Transfer, storage, dissemination and application of the process management. Practice has proved that through the implementation of knowledge management, organizational survival ability and competitive advantage can be significantly improved.
In the mobile communication operators the knowledge intensive enterprises, knowledge management is becoming more and more important. Lanzhou mobile network monitoring center to carry out the daily work, requires a lot of knowledge resources, therefore, has very important significance to carry out knowledge management. The knowledge management theory, combined with Lanzhou mobile network monitoring center features the design of the corresponding knowledge management system architecture and the implementation of the new system are studied deeply.
The focus of this paper is the design and implementation of knowledge management status of network monitoring center and knowledge management system. This paper describes the relevant theory of knowledge management, the construction of knowledge management system. After a brief analysis of the general situation of Lanzhou mobile network monitoring center, through in-depth analysis of the current situation of knowledge management, summed up the existing problems in current knowledge management. On the basis of the above work, according to the design principles of the knowledge management system of network monitoring center, the structure and function of the knowledge management system are designed. Finally, the starting point, the implementation of knowledge management system of Lanzhou mobile network monitoring center advantage. The paper analyses the obstacles to the implementation of the strategy, proposed safeguard measures, and the system implementation effect is predicted. The Lanzhou mobile network. Study on Application of knowledge management system control center, this paper constructs the knowledge management platform, to promote the knowledge management level, which has a certain guiding significance to enhance the core competitiveness of the organization. Finally, the research work was summarized, and the research work in the future are prospected.

【学位授予单位】：兰州大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：TP393.06;F272

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