基于用户心智模型的移动终端界面交互设计研究与应用

发布时间：2018-04-21 22:47

本文选题：心智模型 + 交互设计　；参考：《贵州大学》2017年硕士论文

【摘要】：心智模型是人们的动机、思考过程、情感、需求等内在因素的集合,它是用户对产品评价的标准。如果产品的各项功能需求符合用户心智模型,那么该产品会取得很好的用户体验;反之产品的各项功能需求违背用户心智模型,会使产品的用户体验变差。目前的界面交互设计研究主要通过访谈、问卷、情境建模等方式构建用户心智模型,然后根据用户心智模型进行设计表达,这种方式可以构建用户宏观心智模型,但对于用户交互习惯、交互认知等微观心智模型难以定量构建,这就造成了界面交互设计很难做到迎合用户心智模型,造成用户体验差的后果。本文以贵州省非物质文化遗产展示应用系统为例,构建用户宏观心智模型和微观心智模型,然后根据用户心智模型进行系统设计。本文的主要完成研究工作如下:(1)面向特定用户的心智模型构建方法研究,通过用户研究等方式构建用户宏观心智模型,得到用户需求、情感、喜好等宏观知识;通过眼动认知实验构建用户微观心智模型,得到用户微观层面的认知习惯如:眼动轨迹、关注点、关注时间等知识。(2)基于眼动数据的认知实验方法研究,主要研究通过眼动仪构建用户行为心智模型的流程和方法,设计界面交互行为眼动实验并对数据进行分析整理。定量得到用户眼动行为数据、偏爱喜好、关注点数据,深度定量挖掘用户的交互行为习惯,使界面显性化设计更好的匹配用户隐性行为习惯。(3)基于用户心智模型的设计表达方法研究与应用,心智模型研究关键点是根据心智模型进行设计表达,设计模型和用户心智模型越接近,设计结果才越接近成功。针对界面交互设计的特点提出界面隐性要素的显性化转化模型。将用户的心智模型和终端界面交互设计模型有效结合。
[Abstract]:Mental model is a set of internal factors, such as motivation, thinking process, emotion, demand, etc. It is the standard of product evaluation. If the functional requirements of the product conform to the user's mental model, the product will obtain a good user experience, whereas the functional requirements of the product will violate the user's mental model, which will make the product's user experience worse. The current research on interface interaction design mainly constructs the user's mental model by interview, questionnaire, situational modeling and so on, then designs and expresses according to the user's mental model, this way can construct the user's macroscopic mental model. However, for user interaction habits, micro mental models such as interactive cognition are difficult to construct quantitatively, which makes it difficult for interface interaction design to cater to user mental model and result in poor user experience. Taking the application system of intangible cultural heritage display in Guizhou Province as an example, this paper constructs the macro and micro mental models of users, and then designs the system according to the user's mental models. The main work of this paper is as follows: (1) the research on the method of constructing the mental model for the specific user. The macro mental model of the user is constructed by the way of user research, and the macro knowledge such as user's demand, emotion, preference and so on are obtained. Through the eye movement cognitive experiment to construct the user's micro mental model, the cognitive habits of the user at the micro level such as eye movement track, attention point, attention time and so on, are obtained, and the cognitive experiment method based on eye movement data is studied. This paper mainly studies the flow and method of constructing user's behavioral mental model by eye movement instrument, designs interface interactive behavior eye movement experiment and analyzes and collates the data. Quantitative data of user eye movement behavior, preference of preferences, focus data, deep quantitative mining of user interaction behavior habits, Making the interface explicit design better match the user's implicit behavior habit. (3) the research and application of the design expression method based on the user's mental model. The key point of the mental model research is to design the expression according to the mental model. The closer the design model is to the user's mental model, the closer the design results are to success. According to the characteristics of interface interaction design, the explicit transformation model of interface recessive elements is proposed. The user's mental model and the terminal interface interaction design model are effectively combined.
【学位授予单位】：贵州大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TB47;TP393.092

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