基于终端测量的用户体验质量评价的研究与设计

发布时间：2018-05-22 11:59

本文选题：用户体验质量 + 体验质量评价　；参考：《北京邮电大学》2014年硕士论文

【摘要】：随着技术的不断发展和移动网络的更新换代,运营商可以提供多种多样的业务和服务,而用户更加关注自身的体验质量,用户体验质量成为用户满意度的关键。因而用户体验质量评价成为当今的研究热点。目前,用户体验质量的评价还未形成统一的标准,评价方法也多种多样。为了更好地评价用户体验质量,需要扩展QoE数据的来源,并且研究合适的用户体验质量评价方法。本文将深入分析用户体验质量的相关概念和用户体验质量评价方法,分析各种评价方法的优缺点；主要关注基于移动终端的用户体验质量评价工作,详细介绍了3GPP的MDT技术和研究机构的研究工作。本文设计了一种基于用户移动终端(android)的用户体验质量评价方法,在后台实时地测量用户主客观数据,基于采集到的数据建立用户体验质量评价模型。首先,本文提出了一种基于移动终端的体验质量数据测量方法,包括客户端的整体设计框架,数据测量的整体流程及具体测量指标的定义。然后,本文使用android开发技术,编写相应的应用程序。该应用程序可以播放移动流媒体视频,同时收集用户的主客观数据。最后,基于采集到的用户体验质量数据,使用多元线性回归方法来建立了用户体验质量评价模型。
[Abstract]:With the continuous development of technology and the upgrading of mobile networks, operators can provide a variety of services and services, and users pay more attention to their own experience quality, user experience quality becomes the key to user satisfaction. Therefore, the quality evaluation of user experience has become a hot research topic. At present, the evaluation of user experience quality has not formed a unified standard, evaluation methods are also varied. In order to better evaluate the quality of user experience, it is necessary to expand the source of QoE data and study appropriate methods for evaluating the quality of user experience. This paper will deeply analyze the related concepts of user experience quality and the evaluation methods of user experience quality, analyze the advantages and disadvantages of various evaluation methods, and focus on the evaluation of user experience quality based on mobile terminal. The MDT technology and research work of 3GPP are introduced in detail. In this paper, a user experience quality evaluation method based on user mobile terminal android is designed. The subjective and objective user data are measured in the background in real time, and the user experience quality evaluation model is established based on the collected data. First of all, this paper presents a method of measurement of experience quality data based on mobile terminal, including the whole design framework of client, the whole flow of data measurement and the definition of specific measurement index. Then, this article uses the android development technology, writes the corresponding application program. The application can play mobile streaming video while collecting subjective and objective data of users. Finally, based on the collected user experience quality data, the multiple linear regression method is used to establish the user experience quality evaluation model.
【学位授予单位】：北京邮电大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：TP393.09;TP311.52

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