群体性事件中网络舆情政府应对问题研究

发布时间：2019-06-08 07:33

【摘要】：当前处于转型期的中国，，社会结构正进行着大的调整，原有的利益结构也面临重新洗牌，由拆迁、欠薪等引起的群体性事件时有发生。而互联网的普及和应用，给人们日趋丰富且复杂的生活带来了极大便利的同时，也使得更多深层的社会矛盾和利益冲突日益浮现在公众视野中，给政府的公共治理也带来了极大的挑战。尤其是当一个群体性事件发生时，网络这个平台成为了人们接收信息、发表意见的第一选择，而大量网民的聚集很容易引起舆论场的形成，网络舆情“双刃剑”的作用也表现的愈加明显，它在推动经济发展和社会进步的同时，也能混淆公众视听，扰乱正常的社会秩序。而政府在群体性事件发生时，如何很好的应对网络舆情，客观进行看待，进而采取合理有效的应对策略，避免其负面影响，是一个急需解决的问题。当前我国学者已经对群体性事件从概念、理论和应对等各个方面进行了深入的研究，也对网络舆情进行了探析，一个较为完善的理论体系已经初步形成，但是对群体性事件中的网络舆情的研究还处于初步阶段，还应该进一步加强理论和应对策略的研究。本文围绕着群体性事件中网络舆情的政府应对进行探究，并结合辽宁庄河市“千人跪倒市长”事件进行合理分析，介绍了群体性事件中网络舆情的形成以及其发展变动的特点，分析了政府在应对群体性事件中网络舆情时所面临的一些问题，以及在应对群体性事件中网络舆情时，政府作用失效的原因，并针对这些问题提出相应的对策建议，如政府应该加强对网络的监管力度，注重与公民的有效互动，提高政府自身的行政执行能力，加快政府体制改革，构建公平正义的社会环境等。
[Abstract]:At present, in China, the social structure is undergoing great adjustment, the original interest structure is also facing reshuffle, and mass incidents caused by demolition, arrears of wages and so on occur from time to time. The popularity and application of the Internet not only brings great convenience to people's increasingly rich and complex life, but also makes more deep social contradictions and conflicts of interest emerge day by day in the public vision. It also brings great challenges to the public governance of the government. Especially when a group event occurs, the network platform has become the first choice for people to receive information and express their opinions, and the gathering of a large number of netizens can easily lead to the formation of public opinion. The role of network public opinion "double-edged sword" is also more and more obvious. It can not only promote economic development and social progress, but also confuse the public and disturb the normal social order. How to deal with the network public opinion objectively, and then adopt a reasonable and effective response strategy to avoid its negative impact, is an urgent problem to be solved. At present, scholars in our country have carried on the thorough research to the group event from the concept, the theory and the response and so on, has also carried on the analysis to the network public opinion, a relatively perfect theory system has already formed initially. However, the study of network public opinion in group events is still in its preliminary stage, and the study of theory and coping strategies should be further strengthened. This paper focuses on the government response of network public opinion in group events, and analyzes the formation of network public opinion and the characteristics of its development and change in the case of "thousands of people kneeling down mayor" in Zhuanghe City, Liaoning Province. This paper analyzes on some problems faced by the government in dealing with the network public opinion in the mass events, and the reasons for the failure of the government's role in dealing with the network public opinion in the mass events, and puts forward some corresponding countermeasures and suggestions for these problems. For example, the government should strengthen the supervision of the network, pay attention to the effective interaction with citizens, improve the administrative execution ability of the government itself, speed up the reform of the government system, and build a fair and just social environment.
【学位授予单位】：郑州大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：TP393.09;D631.43

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