层级质量控制在外科ICU护理管理中的应用

发布时间：2018-04-18 04:29

本文选题：质量控制 + 重症监护室　；参考：《中国医院管理》2016年10期

【摘要】：目的分析层级质量控制在外科ICU护理管理中的应用效果,进一步提高外科ICU护理质量。方法随机抽取患者及护理人员200例作满意度调查,根据层级管理原则,按照医护人员的职称、学历、工作能力的区别,实行责任护士、组长、质控员与护士长的层级质量控制管理模式,并且对全体外科ICU护理人员进行技能培训。结果实施层级管理后,护理人员的理论知识和专业操作技能都有明显提升,且患者满意度等各项指标均有所上升。结论层级质量控制能够使外科ICU的管理更有力度。充分合理分配了外科护理的人力资源,使外科护理人员的积极性有了明显的提高,同时也调动了外科护理人员的主观能动性。层级质量控制对外科ICU护理的管理科学兼备高效。
[Abstract]:Objective to analyze the effect of hierarchical quality control in the nursing management of surgical ICU and to improve the nursing quality of surgical ICU.Methods 200 patients and nursing staff were randomly selected for satisfaction survey. According to the principle of hierarchical management and according to the difference of professional title, academic background and working ability of medical staff, responsible nurses and team leaders were carried out.Quality controller and head nurse of the hierarchical quality control management model, and all surgical ICU nursing staff skills training.Results after the implementation of hierarchical management, the theoretical knowledge and professional operational skills of nursing staff were significantly improved, and patients' satisfaction was increased.Conclusion hierarchical quality control can enhance the management of surgical ICU.The human resources of surgical nursing have been allocated fully and reasonably, so that the enthusiasm of surgical nursing staff has been obviously improved, and the subjective initiative of surgical nursing staff has also been mobilized at the same time.Hierarchical quality control is both effective and effective in the management of surgical ICU nursing.
【作者单位】：哈尔滨医科大学附属第三医院;
【分类号】：R473.6

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