团队合作在血标本分析前质量管理中的实践与效果

发布时间：2018-04-19 23:15

本文选题：团队合作 + 质量管理　；参考：《中国现代医学杂志》2016年11期

【摘要】：目的探讨医疗-医技-护理-后勤多部门团队合作在血标本分析前质量控制中的有效性。方法 2014年9月成立血检验标本分析前质量专项质控团队,由护理部、医务处、检验科、后勤保障处、医用材料处、网络中心、质控办、院感科等多部门联合组成,运用质量管理工具,对分析前不合格血标本的采集、送检、接收、检验前处理等环节进行分析,确定根本原因,制定改进措施,并对实施后的效果进行追踪验证。结果 2015年1月-2015年3月追踪分析前血标本不合格率降低至0.232%;进入第2个质量循环(PDCA),调整对策后,2015年5月-2015年7月再次追踪不合格率降至0.141%,差异有统计学意义(P0.05)。结论建立多部门合作体系,改善流程,进行环节控制,完善科室间的沟通与交接,加强培训,是有效做好血标本分析前质量控制的关键所在。
[Abstract]:Objective to explore the effectiveness of medical-medical-nursing-logistic multi-department teamwork in quality control before blood sample analysis. Methods A special quality control team was set up in September 2014. The team was composed of nursing department, medical department, laboratory department, logistics support department, medical materials department, network center, quality control office, hospital sense department and so on. By means of quality management tools, this paper analyzes the collection, submission, receiving and pre-processing of unqualified blood samples before analysis, determines the root cause, formulates the improvement measures, and verifies the effect after implementation. Results from January 2015 to March 2015, the unqualified rate of blood samples was reduced to 0.232, and after the second quality cycle was entered, the rate of non-conformity was reduced to 0.141 from May 2015 to July 2015. The difference was statistically significant. Conclusion the key of quality control before blood sample analysis is to establish multi-department cooperation system, to improve flow, to control links, to improve communication and transfer between departments and departments, and to strengthen training.
【作者单位】：承德医学院附属医院护理部;承德医学院附属医院检验科;
【分类号】：R472

【相似文献】