提升内科系统低年资护士健康教育质量的行动研究

发布时间：2019-05-09 08:31

【摘要】：目的探讨内科系统低年资护士对住院患者进行健康教育过程中存在的问题,在行动中不断提升低年资护士的健康教育能力。方法 2015年2-5月,便利抽样选取昆山市中医医院内科系统低年资(3~5年)的护士106名,采用行动研究法,识别问题后,按照"计划-行动-观察-反思"的螺旋循环过程,制定专科化健康教育资料并对低年资护士进行健康教育知识的培训以及基于护理程序应用能力的沟通技能的培训及实践。结果对两次行动进行效果评价的结果显示,行动后内科系统低年资护士的健康教育知识水平、沟通技能的水平均明显提高,差异均有统计学意义(均P0.01)。结论采用行动研究法的螺旋循环模式,对内科系统低年资护士进行系统的专科化健康教育知识及沟通技能的培训,可以提高其健康教育的能力,提升患者满意度。
[Abstract]:Objective to explore the problems existing in the process of health education for inpatients by junior nurses in internal medicine system, and to improve the ability of health education for young nurses. Methods from February to May 2015, 106 nurses in the medical system of Kunshan traditional Chinese Medicine Hospital were selected from February to May 2015. The method of action research was used to identify the problems, and then according to the spiral circulation process of "Plan-Action-observation-reflection", the medical system of Kunshan traditional Chinese Medicine Hospital was selected from February to May 2015. To develop specialized health education materials and to train junior nurses on health education knowledge and communication skills based on nursing program application skills. Results the results of effect evaluation of the two actions showed that the knowledge level of health education and the level of communication skills of junior nurses in internal medicine system were significantly improved after action, and the differences were statistically significant (all P 0.01). Conclusion the spiral cycle model of action research can improve the ability of health education and improve the satisfaction of patients by systematically training the junior nurses of internal medicine system in specialized health education knowledge and communication skills.
【作者单位】：昆山市中医医院护理部;昆山市中医医院心血管内科;
【分类号】：R47

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