互动导向、关系学习与知识转移绩效的关联性研究

发布时间：2018-02-02 18:28

  本文关键词： 互动导向 关系学习 知识转移绩效　出处：《华南理工大学》2016年硕士论文　论文类型：学位论文

【摘要】：在知识经济时代,科技的快速进步与产品生命周期的不断缩短,全球化、自由化带来更大的竞争压力,企业如何快速有效地获取知识,以应变快速变化的市场需求,已成为建立与维持持续竞争优势的重要课题。企业为了能维持持续的竞争优势,一是发展出新的知识,二是从外部获得新知识。知识转移作为企业间分享、传递知识的一个过程,若能成功将知识转移从某一方转移至另一方,且吸收的一方能有效地吸收时,才能实现有效的知识转移,进而提升了企业的持续竞争优势。本研究对互动导向、关系学习与知识转移绩效等核心概念进行了述评,在此基础上构建了互动导向、关系学习与知识转移绩效的理论模型,从互动导向对关系学习的影响、关系学习对知识转移绩效的影响、互动导向对知识转移绩效的影响3个方面提出了18个假设,对珠江三角洲地区的企业进行了问卷调查,收回225分有效问卷,统计结果支持本研究提出的18个假设。就互动导向、关系学习与知识转移绩效3个核心概念自身而言,本研究得出以下4个结论:(1)互动导向对关系学习具有正向影响;(2)关系学习对知识转移绩效具有正向影响;(3)互动导向对知识转移绩效具有正向影响;(4)关系学习在互动导向对知识转移绩效的影响中起到部分中介作用。总体上看,本研究可以做出如下的理论贡献:首先,把互动导向理论的相关观点与关系学习相结合,用于探讨互动导向与知识转移绩效的关系,弥补了以往研究在互动导向对关系学习的解释力;其次,依据学习的相关理论整合了企业间的关系学习的理论框架,为学术界全面理解现有研究成果之间的逻辑关系提供了参考,为后续研究在一个完整框架内展开进行了铺垫;第三,综合应用了服务主导逻辑理论与知识转移相关理论,构建和验证了互动导向、关系学习与知识转移绩效的理论模型,理清并深化了各变量之间的关系及应用范畴,为学者们基于理论整合的视角探讨知识转移的相关问题提供了新的思路。根据本研究统计分析的检验结果,归纳出下列的结论与建议:(1)拓宽并加强进行关系学习的范围;(2)建立良好的互动导向机制;(3)把知识转移置于企业经营管理的首要位置。由此推动企业知识转移的绩效,推进企业提升其核心竞争力。
[Abstract]:In the era of knowledge economy, the rapid progress of science and technology and the continuous shortening of product life cycle, globalization and liberalization bring greater competitive pressure, how to quickly and effectively acquire knowledge. The rapid change of market demand has become an important issue to establish and maintain the sustainable competitive advantage. In order to maintain the sustainable competitive advantage, the first is to develop new knowledge. The second is to acquire new knowledge from outside. Knowledge transfer is a process of sharing and transferring knowledge among enterprises, if the transfer of knowledge can be successfully transferred from one side to the other, and the absorbing party can effectively absorb it. In order to achieve effective knowledge transfer, and then enhance the sustainable competitive advantage of enterprises. This study reviews the core concepts of interaction orientation, relationship learning and knowledge transfer performance. On this basis, this paper constructs a theoretical model of interactive orientation, relationship learning and knowledge transfer performance, from the interactive direction to the impact of relationship learning, relationship learning on the performance of knowledge transfer. This paper puts forward 18 hypotheses on the effect of interaction orientation on the performance of knowledge transfer, and carries out a questionnaire survey on firms in the Pearl River Delta region, retrieving 225 valid questionnaires. The statistical results support the 18 hypotheses put forward in this study. In terms of interaction orientation, relationship learning and knowledge transfer performance, the three core concepts are themselves. This study draws the following four conclusions: (1) interaction orientation has a positive effect on relationship learning; 2) relationship learning has a positive effect on knowledge transfer performance; 3) Interactive orientation has a positive impact on knowledge transfer performance; 4) relationship learning plays an intermediary role in the influence of interaction orientation on the performance of knowledge transfer. Generally speaking, this study can make the following theoretical contributions: first of all. This paper combines the related viewpoints of interactive guidance theory with relational learning to explore the relationship between interactive orientation and knowledge transfer performance, which makes up for the explanatory power of previous studies in interactive orientation to relational learning. Secondly, the theoretical framework of inter-firm relationship learning is integrated according to the relevant theories of learning, which provides a reference for the academic circles to fully understand the logical relationship between the existing research results. For the follow-up study in a complete framework to carry out the groundwork; Thirdly, the theory of service-oriented logic and knowledge transfer is applied synthetically, and the theoretical model of interactive orientation, relational learning and knowledge transfer performance is constructed and validated. It clarifies and deepens the relationship between variables and their application categories, which provides a new way of thinking for scholars to discuss the related problems of knowledge transfer from the perspective of theoretical integration. According to the test results of statistical analysis of this study. Summarize the following conclusions and suggestions: 1) broaden and strengthen the scope of relationship learning; (2) establishing a good interactive guiding mechanism; 3) putting knowledge transfer in the primary position of enterprise management, thus promoting the performance of enterprise knowledge transfer and promoting enterprises to enhance their core competitiveness.
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：F272
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本文编号：1485185