警务民生资讯服务系统的设计与实现

发布时间：2018-06-04 12:56

本文选题：民情民意调查 + 数据统计分析　；参考：《山东大学》2016年硕士论文

【摘要】：由于社会经济不断发展,公共活动日益繁荣,公安部门日常工作业务量也就随之水涨船高,关于公共安全各方面的资讯发布要求也在不断提高。而与之相对应的是,传统的日常业务管理模式周期偏慢,存在较多繁琐的步骤。与此同时,各网点办理各种业务的压力逐步增大,对于传统的业务办理模式造成了严峻的考验。因此,基于提高公安部门日常管理业务需求的考虑,开发新型的警务民生资讯服务系统提上日程。根据公安部门日常管理工作的业务特点以及类似系统的开发经验,系统的研发工作采用了Oracle11g、SSH框架等常用的技术手段。关于SSH框架,是对Hibernate、Struts、Spring三种轻量级框架的整合。三种框架分别负责后台数据、前台页面以及业务逻辑等层面,简化了开发的操作,优化了代码风格,提高了用户体验度。系统在技术运行上的创新是大量使用了Struts提供的标签库。而系统架构层面采用B/S架构,该架构提供了浏览器直接访问服务器的交互模式,提高了系统对于使用环境的适应性,已经是时下各大管理系统开发时架构的首选。警务民生资讯服务系统根据用户的业务需求,包含了民情民意调查、警务工作回访、民生资讯管理、数据统计分析、系统管理五个主要功能。其中在民情民意调查功能中主要包括调查管理、号码段管理、短信调查几个主要的子功能；在警务工作回访中包括了警务工作回访、自动语音回访、人工语音回访等分支功能；民生资讯管理功能中主要包括了民生警务受理热线、便民利民服务、警务资讯发布各分支功能；数据统计分析功能中可以对民情民意调查、警务工作回访等数据进行统计分析；系统管理功能主要包括对用户部门的管理以及系统管理。系统在功能上的特色之处是设置人工语音回访。警务民生资讯服务系统在研发时与客户单位进行了充分沟通与交流,在此基础之上确定了各大主要模块。系统在上线实施后实现了警民互动,对于公安部门随时随地及时了解民意提供了技术层面的支持；同时提高了公安部门日常管理工作的规范度,以及居民在各部门网点办理业务的效率,增强了和群众之间的沟通,提高了警务资讯发布的透明度与及时性。
[Abstract]:With the continuous development of social economy and the prosperity of public activities, the daily work volume of public security departments is also rising, and the requirements of information release on various aspects of public security are also increasing. In contrast, the traditional daily business management mode has a slow cycle and many tedious steps. At the same time, the pressure of each network to deal with all kinds of business is gradually increasing, causing a severe test to the traditional business management mode. Therefore, based on the consideration of improving the daily management business requirements of public security departments, the development of a new policing information service system for people's livelihood is put on the agenda. According to the business characteristics of the daily management work of the public security department and the development experience of the similar system, the research and development of the system adopts the Oracle11g SSH framework and other commonly used technical means. About SSH framework, it is the integration of three lightweight frameworks of hibernate and Struts Spring. The three frameworks are responsible for background data, front page and business logic respectively, which simplifies the development operation, optimizes the code style and improves the user experience. The innovation of the system in technology operation is the extensive use of tag library provided by Struts. The system architecture adopts the B / S architecture, which provides the browser direct access to the server, improves the adaptability of the system to the use of the environment, and is the first choice of the current management system development architecture. According to the business needs of users, the system includes five main functions: public opinion survey, police work return visit, people's livelihood information management, data statistics and analysis, and system management. Among them, the functions of public opinion survey mainly include investigation management, number section management, short message survey, police work return visit, automatic voice return visit, artificial voice return visit and so on. The main functions of people's livelihood information management include the reception hotline of people's livelihood, the convenience of the people and the service of the people, the function of issuing police information, the function of data statistics and analysis, and the statistical analysis of public opinion survey, police work return visit and so on. The system management function mainly includes the management of the user department and the system management. The function of the system is to set up artificial voice return visit. The information service system of police people's livelihood has communicated and exchanged fully with the customer units during the research and development, on the basis of which, the main modules have been determined. After the implementation of the system, the police and the public can interact with each other, providing technical support for the public security departments to understand the public opinion at any time, anywhere and in time; at the same time, it improves the standard degree of the daily management work of the public security departments. As well as the residents in the department network business efficiency, enhance the communication with the masses, improve the transparency and timeliness of police information release.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.52

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