通信类测试项目的风险管理方法研究与应用

发布时间：2019-05-30 11:21

【摘要】：由于测试项目的不确定性和一次性等特征,使得测试项目在实施过程中所面临的风险要远远高于其他社会经济活动,并且一旦风险出现在项目运行过程中,其对项目所造成的损失也是最为严重的,因此风险管理从某种意义上成为整个项目管理成功的关键。作为技术开发项目的一个必不可缺的环节,测试工作实际占据了产品开发一半以上的周期,并且其测试结果的优劣将最终决定产品质量的高低。但在现实的项目管理观念中,测试的重要性远低于开发工作,从而造成了测试项目风险管理的缺失,其结果就会增大整个项目失败的风险。基于此本篇论文将结合已有风险管理的理论,并结合测试项目自身的复杂性、不确定性等特征,对测试项目风险管理进行深入的研究和探索。作为IT领域的重要组成部分,通信产品得到了迅猛的发展,但由于其自身开发的复杂程度与所需较长的产品周期使其阻碍了不断增长的需求规模,因此如何缩短通信产品的开发周期就成为一个亟待解决的问题。通过对通信类测试项目风险管理的研究将是解决这一问题的有效途径。第一,论文首先阐述了课题的研究背景,通过对国内外相关课题研究成果的分析,提出了本篇论文所要解决的主要问题,以及其研究的重要性与必要性。第二,从风险的基本原理入手,对风险的基本理论及风险管理的相关概念进行了简要的论述。文中详细介绍了风险管理的四个过程、风险管理的经典模型并进一步对各个模型的特点进行了详细的分析。第三,结合通信类测试项目的特点,经过对通信类测试项目中的风险进行有效的管理和研究,最终提出了一整套测试项目风险管理的方法。具体方法包括采用了失误树法对测试项目中风险进行识别,结合模糊综合评价法对测试项目风险管理中各种风险因素做出一个总体的风险评价。根据评价结果对主次的风险因素采取有针对性的控制方法,从而保证测试项目的顺利完成。第四,作者将所研究取得的整套风险管理的方法运用到日常工作,以实现本公司(通信产品供应商)测试部门对项目风险管理的需要,通过多次的实践证明,以上所列举的通信类测试项目风险管理的方法无论是在保证项目完成的成功率,还是缩短产品的研发周期上都起到了很大的提升。最后,对本课题的研究进行总结和展望,指明了本文内容应用的领域和发展方向。
[Abstract]:Because of the uncertainty and one-off characteristics of the test project, the risk faced by the test project in the process of implementation is much higher than that of other social and economic activities, and once the risk appears in the course of the project operation, The loss to the project is also the most serious, so risk management has become the key to the success of the whole project management in a sense. As an indispensable link of technology development project, testing actually occupies more than half of the cycle of product development, and the quality of the test results will ultimately determine the quality of the product. However, in the realistic concept of project management, the importance of testing is much lower than that of development work, which leads to the lack of risk management of test project, and the result will increase the risk of failure of the whole project. Based on this paper, combined with the existing risk management theory, and combined with the complexity and uncertainty of the test project itself, the risk management of the test project will be deeply studied and explored. As an important part of the field of IT, communication products have been developed rapidly, but because of the complexity of their own development and the long product cycle required, it hinders the growing demand scale. Therefore, how to shorten the development cycle of communication products has become an urgent problem to be solved. The research on risk management of communication test project will be an effective way to solve this problem. First of all, the paper expounds the research background of the subject, through the analysis of the relevant research results at home and abroad, puts forward the main problems to be solved in this paper, as well as the importance and necessity of its research. Secondly, starting from the basic principle of risk, this paper briefly discusses the basic theory of risk and the related concepts of risk management. In this paper, the four processes of risk management and the classical model of risk management are introduced in detail, and the characteristics of each model are further analyzed in detail. Thirdly, according to the characteristics of communication test project, through the effective management and research of the risk in communication test project, a set of risk management methods of test project are put forward. The specific methods include the error tree method to identify the risk in the test project, and the fuzzy comprehensive evaluation method to make an overall risk assessment of all kinds of risk factors in the risk management of the test project. According to the evaluation results, the primary and secondary risk factors are controlled to ensure the smooth completion of the test project. Fourth, the author applies the whole set of risk management methods studied and obtained to the daily work in order to realize the needs of the testing department of our company (communication product supplier) for project risk management, which has been proved by many practices. The above listed communication test project risk management methods have played a great role in ensuring the success rate of the project and shortening the product research and development cycle. Finally, the research of this paper is summarized and prospected, and the application field and development direction of this paper are pointed out.
【学位授予单位】：复旦大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：TN915.07

【相似文献】