急诊暴力的先兆评估、记录及处理

发布时间：2018-02-02 08:50

本文关键词： 沉着冷静总值班医务处急诊工作联系方式群体性事件处理流程治安案件评估表社会治安 　出处：《中华护理杂志》2017年S1期 　论文类型：期刊论文

【摘要】：正附录A附录B附录C医院急诊工作场所不同类别暴力事件处理策略1言辞辱骂沉着冷静,耐心解释。如果上述沟通失败,及时交给其他护士或医师处理。护士由护士长或其授权人选来指定;医师则由科主任、相关负责人或者在场最高级职称医师指定。如果上述沟通失败,则有意识地将患者或其家属转至医务处(非其值班时间,则可通知行政总值班);视情况可通知科主任。面临局势升级,判断患者或家属可能由言辞辱骂转为暴力威胁,或即将使用暴力,则按"2威胁使用暴力""3已经使用暴力"处理流程。
[Abstract]:Addendum A Appendix B Appendix C Hospital emergency workplace treatment strategies for different types of violence 1 verbal verbal calmness and patient explanation. If the above communication fails. The nurse shall be assigned to other nurse or physician in time. The nurse shall be appointed by the head nurse or his authorized person; If the communication fails, the patient or his / her family members are consciously transferred to the Medical Service (not on duty). May notify the Chief Administrative Officer of the duty; The Director of the Section may, as appropriate, be informed... in the face of an escalation of the situation, it is judged that a patient or family member may change from verbal abuse to a threat of violence or the imminent use of violence. According to the "2 threat to use violence", "3 have used violence" process.
【作者单位】：江苏省鼓楼医院;
【分类号】：R459.7
【正文快照】： 附录A表1急诊暴力先兆评估表STAMP附录B表2医院急诊工作场所暴力事件记录表续表2医院急诊工作场所暴力事件记录表附录C医院急诊工作场所不同类别暴力事件处理策略1言辞辱骂使用暴力的,则应该及时支援,如报警或者将患者接沉着冷静,耐心解释。管,化解冲突;可在人群中拍照、录

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