上海市民生档案“一站式”服务研究

发布时间：2018-01-02 16:02

本文关键词：上海市民生档案“一站式”服务研究　出处：《广西民族大学》2016年硕士论文　论文类型：学位论文

【摘要】：在这人口急速增长的信息时代,信息获取渠道增多、速度快,档案部门只有改革和优化传统服务模式,提高档案服务能力,才能尽可能的实现遍及全社会的高质量服务。改革和优化传统服务模式,“一站式”服务是个不错的选择。再加上,人的档案需要可能是多方面的,但对于普通老百姓来说,首先需要的就是关系保障着老百姓基本权利实现的民生档案。因此,本研究将民生档案作为“一站式”服务的主体,选取开展较早的上海市作为调研对象,旨在探索出进一步完善上海市民生档案“一站式”服务发展策略。全文共由五个章节组成:第一章概述全文基本情况;第二章对民生档案“一站式”服务的基本概念进行界定,包括民生、民生档案和“一站式”服务的内涵、特点及意义;第三章从依据和原则、服务结构、实现条件三方面全面分析了民生档案“一站式”服务;第四章从背景、运行机制、服务成绩、服务局限全面介绍了上海市民生档案“一站式”服务现状,并针对取得的成绩和不足进行深层次的原因分析;第五章为进一步完善上海市民生档案“一站式”服务进行思考,提出应通过继续争取领导重视、获取政府支持、关注百姓所需、完善平台建设以及推进民生档案数字化工作“五个继续”来发扬光大成绩,并针对不足提出关注理论建设,加大宣传力度,加强人员管理和队伍建设,注重资源整合和共享四个改进措施,以期能为上海市民生档案“一站式”服务优化贡献绵薄之力。
[Abstract]:In this population, the rapid growth of the information age, access to information more quickly, only to reform and optimize the traditional service mode of archives department, improve the archives service ability, will it be possible to achieve high quality service throughout the whole society. The reform and optimization of the traditional service mode, "one-stop service" is a good choice. In addition, people need to file may be in many ways, but for ordinary people, is the people first need to safeguard basic rights to achieve livelihood archives. Therefore, this study will be the main livelihood archives as a "one-stop" service, carry out earlier in Shanghai city as the research object, in order to explore and further improve the Shanghai City People's livelihood archives "one-stop service" development strategy. This thesis consists of five chapters: the first chapter outlines the basic situation; the second chapter of a "people's livelihood archives The definition, basic concept of "service including the people's livelihood, livelihood archives and the connotation of" one-stop "service, characteristic and significance; the third chapter from the basis and the principle, structure of services, three aspects of a comprehensive analysis of the conditions of people's livelihood archives" one-stop service "; the fourth chapter from the background, operation mechanism, service results, a comprehensive introduction to the Shanghai City Service Limited livelihood archives" one-stop "service status, and analyzed the deep-seated reasons for the achievements and shortcomings of the fifth chapter; in order to further improve the Shanghai City People's livelihood archives" one-stop "service thinking, we should continue to strive for the leadership of the importance of access to government support and attention people need to improve and promote the digital platform construction work" livelihood archives five continue to carry forward results, and put forward the theoretical construction for the lack of attention, strengthen propaganda, strengthen personnel management and Team building, focus on resources integration and sharing of four improvement measures, in order to contribute to the optimization of the "one-stop" service for the people's livelihood archives in Shanghai.

【学位授予单位】：广西民族大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：G273.5

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