非用户和用户对政府信息网络渠道获取的态度比较研究

发布时间：2018-01-22 13:02

本文关键词： 网络渠道政府信息获取非用户用户使用意愿　出处：《现代情报》2017年09期 　论文类型：期刊论文

【摘要】：对用户和非用户政府信息网络渠道获取态度的比较研究,有助于深入了解两者的使用意愿特点,以期改善政府信息服务质量。立足促成因素、约束因素维度,构建了用户和非用户政府信息网络渠道获取态度模型。运用偏最小二乘法分析技术-结构方程建模(Partial Least Square-Structural Equation Model,PLS-SEM)方法对模型进行了检验和分析。结果显示,感知有用性和感知行为控制对非用户和用户的政府信息网络渠道获取态度都有很强的显著影响;感知易用性在促进公众初始采纳阶段的影响较显著,在持续使用阶段影响减弱;主观规范对用户的使用意愿有较显著的影响,对促进非用户的初始采纳意愿影响不大;抵制变化对初始采纳意愿有较显著的负向影响。
[Abstract]:The comparative study on the access attitude of users and non-users of government information network is helpful to understand the characteristics of their willingness to use in depth, in order to improve the quality of government information service, based on enabling factors, constraints factor dimension. In this paper, a model of the access attitude of users and non-users in government information network is constructed. The partial least square analysis technique is used to model the structure equation (. Partial Least Square-Structural Equation Model. The model is tested and analyzed by PLS-SEM method. The results show that perceived usefulness and perceived behavior control have a strong impact on the attitude of non-users and users to obtain government information network channels. The impact of perceived usability is significant in promoting the initial adoption of the public, but weakened in the continuous use phase. Subjective norms have a significant impact on the user's willingness to use, but have little effect on the promotion of non-users' initial willingness to adopt. Resistance to change has a significant negative effect on the initial adoption intention.
【作者单位】：湘潭大学公共管理学院;
【基金】：湖南省教育厅重点项目“新媒体环境下公众获取政府信息渠道选择研究”(项目编号:17A219)
【分类号】：G252
【正文快照】： 近年来,国内一直致力于全面实行政务公开,推广电子政务和网上办事。公众通过网络渠道获取政府信息是电子政务多元化发展的结果和反映。政府信息网络渠道获取是指互联网时代的一种获取政府信息的理念和模式,是借助于互联网、电脑通信技术和数字交互式媒体来实现信息获取的一种

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