知乎话题结构协同构建中的冲突与协作分析

发布时间：2018-02-16 00:18

本文关键词： 知识协作知识构建冲突大众分类法协作角色语言功能分析社会化标签知乎　出处：《图书情报知识》2017年03期 　论文类型：期刊论文

【摘要】：随着社交问答网站的发展,越来越多的用户开始通过社会化问答平台获取和分享内容。以知乎为例,同一个问题会被贴上不同的标签,标签之间存在着上下位关系,形成一个类似于主题词表的话题结构,标签与标签之间的关系均由用户创造。该话题结构对于知乎站内检索起着重要作用。本文通过分析用户知识构建的特点,对知乎话题结构构建过程中用户之间的冲突进行研究。以话题编辑日志为研究对象,提出了一个基于知识构建的分析框架,抽取了文学、哲学、物理学和社会学四个领域的1,037个话题的10,778条日志进行研究。结果表明,知乎的话题结构存在着用户间知识构建水平低、用户语言交流未能达到探索性讨论的要求、用户交流缺乏提供理性依据的理论家等问题,话题知识构建水平仍需提高,知乎系统也需要进一步改进。本研究有利于了解用户自发构建主题词表过程中的冲突行为特点,进而根据这种行为特点探索出最佳的冲突解决模式。
[Abstract]:With the development of social Q & A websites, more and more users begin to access and share content through the social Q & A platform. Take Zhihu as an example, the same question will be labeled with different labels, and there is a relationship between the labels. Forming a topic structure similar to the topic list, the relationship between label and tag is created by the user. This topic structure plays an important role in the retrieval of Zhihu. This paper analyzes the characteristics of user knowledge construction. This paper studies the conflicts between users in the construction of Zhihu's topic structure. Taking the topic editor log as the research object, this paper puts forward an analytical framework based on knowledge construction, extracts literature and philosophy. 10,778 journals of 1,037 topics in four fields of physics and sociology have been studied. The results show that Zhihu's topic structure has a low level of knowledge construction among users, and user language exchange fails to meet the requirements of exploratory discussion. User communication lacks theorists to provide rational basis, the level of topic knowledge construction still needs to be improved, Zhihu system also needs to be further improved. This study is helpful to understand the characteristics of conflict behavior in the process of user spontaneous construction of topic lexicon. Furthermore, the best conflict resolution model is explored according to the characteristics of this behavior.
【作者单位】：北京大学信息管理系;
【基金】：OCLC/ALISE图书馆学情报学研究基金项目“Collaborative Sensemaking in Online Knowledge Groups” 国家自然科学基金青年项目“知识社区在线协作动态研究:构成、因素与演变”(71603012)的研究成果之一
【分类号】：G254

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