湘潭市公安基层派出所民警工作满意度实证研究

发布时间：2018-05-01 11:29

本文选题：工作满意度 + 基层派出所民警　；参考：《湘潭大学》2010年硕士论文

【摘要】： 国外对于工作满意度的研究已经广泛铺开并成为一个比较热门的科目,特别是在组织管理效能的研究中其已经成为一个重要指标。但在国内,这项研究起步较晚,特别是专门针对基层派出所民警这个占据中国警察队伍最庞大数量的群体的研究几乎是空白。本研究是基于国内外对工作满意度比较成熟的度量表之上,通过访谈、调研、专家恳谈,编制出专门针对基层派出所民警的工作满意度问卷,对湖南省湘潭市公安局62个派出所的236名警察进行的调查,并结合对部分基层民警的个别深入访谈,从理论和实证两个方面探寻如何提高基层派出所民警工作满意度。通过研究发现,影响基层派出所民警工作满意度的因素包括:工作本身因素、人际关系因素、工作环境和条件因素、社会支持因素、工作回报因素、工作负荷因素、组织管理因素、个人发展因素这8个维度。基于此研究发现,本文运用马斯洛需要层次理论、赫茨伯格双因素理论和阿尔德法ERG理论,从多管齐下,在“从优待警”上下工夫、引导和制造良好的社会氛围和舆论环境、用合理的薪酬水平来激励广大基层民警,不断提升民警认同感和价值感、建立并完善警察心理健康支援体系等方面提出了提升基层派出所民警工作满意度的建议,这一研究成果为公安决策管理层如何更好进行队伍管理提供了参考。
[Abstract]:Overseas research on job satisfaction has been widely spread and has become a hot subject, especially in the study of organizational management effectiveness has become an important indicator. But in China, this research started late, especially for the basic police station police, the largest number of Chinese police force, the research is almost blank. This research is based on the relatively mature measurement of job satisfaction at home and abroad, through interviews, research, experts talk, compiled a job satisfaction questionnaire specifically for the police at grass-roots police stations. Based on the investigation of 236 policemen in 62 police stations of Xiangtan City, Hunan Province, combined with individual in-depth interviews with some basic police officers, this paper explores how to improve the job satisfaction of police officers in basic police stations from both theoretical and empirical aspects. It is found that the factors influencing the job satisfaction of the police at the grass-roots police stations include: job itself, interpersonal relationship, working environment and conditions, social support, work reward, workload, etc. Organization management factor, individual development factor these 8 dimensions. Based on this study, this paper uses Maslow's hierarchy of needs theory, Herzberg's two-factor theory and Alderfa ERG's theory to guide and create a good social atmosphere and public opinion environment. Some suggestions are put forward to improve the job satisfaction of the police in grass-roots police stations, such as encouraging the police at the grassroots level with reasonable salary levels, constantly promoting the sense of identity and value of the police, establishing and perfecting the psychological health support system of the police, and so on. This research result provides a reference for the police decision-making management how to better carry on the team management.
【学位授予单位】：湘潭大学
【学位级别】：硕士
【学位授予年份】：2010
【分类号】：D631.1

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