广州基层出入境边防检查站绩效考评实证研究
发布时间：2018-08-17 12:54
【摘要】： 改革开放三十年来,随着社会主义市场经济蓬勃发展和我国体制改革的不断深化,绩效考评作为一种行政管理制度创新的方式和有效的行政管理工具,越来越受到重视,它取代了以往的投入、官僚程序和规则成为控制组织的手段。作为国家文明窗口行政执法部门的出入境边防检查站,要实现公安部提出的“更亲、更快、更严”的工作目标,建立全面科学有效的绩效考评体系对出入境边防检查站管理过程中资源的产出结果进行全面、系统的分析和评价已成为客观需要。 新世纪以来,全国不少地方的边防检查站在绩效考评方面进行了积极探索,积累了经验,亦取得成效,但普遍存在理论准备不足、职能定位不清、指标体系构建科学性不够、实施过程规范性不足等问题。结果导致考评往往流于形式,难以对绩效改善起到真正的推进作用。有鉴于此,本文试图借鉴西方和国内有关构建绩效考评体系的理论和方法,探索建立适合广州基层边防检查站绩效考评体系。在此基础上,以广州出入境边防检查总站(下称广州边检总站)下辖4个旅检口岸边防检查站为例进行实证研究。 通过对4个旅检口岸边防检查站2007年第四季度工作绩效考评的结果表明:边检绩效考评体系是一项复杂的系统工程。考评的指标设计要反映了边检机关的工作方向和目标,对基层边检站的考评指标及标准的设计应区分不同岗位的业务工作性质和岗位人员的类型,按照内部通用指标和外部专项指标相结合原则,使指标内容的设定更客观、更全面、更好地反映基层边检站的实际工作情况。这种将基层边检站的绩效考评区分工作性质、工作岗位和人员类别的模式,在强化“以人为本”的管理理念同时,有效保证了考评的客观性、真实性和准确性。进一步,本文对提高广州边检总站绩效管理水平提出了具体对策。
[Abstract]:With the vigorous development of socialist market economy and the deepening of China's system reform in the past 30 years of reform and opening up, performance appraisal, as an innovative way of administrative management system and an effective administrative management tool, has been paid more and more attention to. Instead of previous input, bureaucratic procedures and rules become a means of controlling the organization. As an administrative and law-enforcement department of the national civilization window, the border check points for entry and exit should achieve the work goal of "more close, faster and stricter" set by the Ministry of Public Security. It is necessary to establish a comprehensive, scientific and effective performance appraisal system to analyze and evaluate the output of resources in the process of border control. Since the new century, the frontier checkpoints in many places in the country have made active exploration in the aspect of performance evaluation, accumulated experience and achieved results, but there are generally inadequate theoretical preparations, unclear functional positioning, and scientific construction of the index system. Implementation of the process of normative deficiencies and other issues. As a result, the evaluation is often formalistic and difficult to promote performance improvement. In view of this, this paper tries to draw lessons from western and domestic theories and methods of constructing performance evaluation system, and explore the establishment of performance evaluation system suitable for Guangzhou's grass-roots border checkpoints. On this basis, the empirical study is carried out on the four frontier inspection points under the jurisdiction of Guangzhou Frontier Inspection Station (hereinafter referred to as Guangzhou Border Inspection General Station). The results show that the performance evaluation system is a complex system engineering. The design of the evaluation index should reflect the work direction and target of the border inspection office, and the design of the evaluation index and standard of the basic level border inspection station should distinguish the nature of the business work and the type of the post personnel in different posts. According to the principle of the combination of internal general index and external special index, the setting of index content is more objective, more comprehensive and better reflects the actual working situation of the grass-roots frontier inspection station. This model, which distinguishes the performance evaluation of the basic border inspection station from the nature of work, the post and the category of personnel, strengthens the management idea of "people-oriented", and effectively ensures the objectivity, authenticity and accuracy of the evaluation. Furthermore, this paper puts forward concrete countermeasures to improve the performance management level of Guangzhou Frontier Inspection Station.
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2009
【分类号】：D631.46
本文编号：2187695
[Abstract]:With the vigorous development of socialist market economy and the deepening of China's system reform in the past 30 years of reform and opening up, performance appraisal, as an innovative way of administrative management system and an effective administrative management tool, has been paid more and more attention to. Instead of previous input, bureaucratic procedures and rules become a means of controlling the organization. As an administrative and law-enforcement department of the national civilization window, the border check points for entry and exit should achieve the work goal of "more close, faster and stricter" set by the Ministry of Public Security. It is necessary to establish a comprehensive, scientific and effective performance appraisal system to analyze and evaluate the output of resources in the process of border control. Since the new century, the frontier checkpoints in many places in the country have made active exploration in the aspect of performance evaluation, accumulated experience and achieved results, but there are generally inadequate theoretical preparations, unclear functional positioning, and scientific construction of the index system. Implementation of the process of normative deficiencies and other issues. As a result, the evaluation is often formalistic and difficult to promote performance improvement. In view of this, this paper tries to draw lessons from western and domestic theories and methods of constructing performance evaluation system, and explore the establishment of performance evaluation system suitable for Guangzhou's grass-roots border checkpoints. On this basis, the empirical study is carried out on the four frontier inspection points under the jurisdiction of Guangzhou Frontier Inspection Station (hereinafter referred to as Guangzhou Border Inspection General Station). The results show that the performance evaluation system is a complex system engineering. The design of the evaluation index should reflect the work direction and target of the border inspection office, and the design of the evaluation index and standard of the basic level border inspection station should distinguish the nature of the business work and the type of the post personnel in different posts. According to the principle of the combination of internal general index and external special index, the setting of index content is more objective, more comprehensive and better reflects the actual working situation of the grass-roots frontier inspection station. This model, which distinguishes the performance evaluation of the basic border inspection station from the nature of work, the post and the category of personnel, strengthens the management idea of "people-oriented", and effectively ensures the objectivity, authenticity and accuracy of the evaluation. Furthermore, this paper puts forward concrete countermeasures to improve the performance management level of Guangzhou Frontier Inspection Station.
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2009
【分类号】：D631.46
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