H担保公司流程管理体系设计与实施研究

发布时间：2018-02-02 19:35

本文关键词： 担保公司流程核心业务流程流程管理体系　出处：《武汉科技大学》2012年硕士论文　论文类型：学位论文

【摘要】：随着世界经济形势和竞争规则的不断改变，企业面临着越来越大的竞争压力，企业只有转变管理理念，以客户为导向，不断审视和改进自身的管理体系、业务流程的运行效率和经济效益，才能使企业最终获取持续的竞争优势。而流程管理越来越被认定为是企业的关键成功因素，因此，将流程技术、流程化思想导入企业营运、管理的各个层面已是大势所趋。在担保行业，由于宏观经济环境低迷，，担保行业自身发展面临整合，该行业竞争日趋激烈，流程管理已成为担保公司进行管理提升获取新竞争优势的共识。H公司着力引入流程管理思想正是中国担保行业进行管理提升的典型代表之一。 H担保公司正处于集团化、规模化的快速发展时期，如何在保证公司业务快速发展的同时，内部管理体系能相匹配，找出一套完整、科学、有效且适应公司目前管理提升活动需要的解决方案，尤为重要。为此，H担保公司认为流程管理是适合并能够解决公司当前困境的一剂良方。本文主要以H担保公司流程管理体系构建出发，对其构建过程及实施方案进行了系统性研究。主要内容分为六个部分：第一部分，绪论；第二部分，相关理论概述；第三部分，H公司概况及流程管理初步分析；第四部分，构建H担保公司流程管理体系；第五部分，H担保公司流程管理实施及同步建议；第六部分，总结与回顾本文撰写的主要内容、不足及创新之处等。通过为H担保公司构建科学、有效的流程管理体系，旨在为公司战略落地提供有利的管理基础保障。同时该方法也为其他担保公司提供了参与和借鉴，具有一定的现实意义。
[Abstract]:With the constant change of the world economic situation and competition rules, enterprises are facing more and more competitive pressure. Enterprises have to change the management concept, take the customer as the direction, constantly examine and improve their own management system. The operation efficiency and economic benefit of the business process can make the enterprise obtain the sustainable competitive advantage finally. And the process management is more and more recognized as the key success factor of the enterprise, therefore, the process technology will be. In the guarantee industry, because of the low macroeconomic environment, the guarantee industry is facing the integration of its own development, and the competition of the guarantee industry is becoming more and more fierce. Process management has become a common understanding of the guarantee companies to enhance management and gain new competitive advantage. H company focuses on introducing the idea of process management is one of the typical representatives of China's guarantee industry to enhance the management. H guarantee company is in the rapid development period of collectivization and scale. How to ensure the rapid development of the company business at the same time, the internal management system can match to find out a set of integrity, science. It is particularly important to meet the needs of the company to manage its promotion activities. Therefore, the guarantee company considers process management to be a good solution to the company's current difficulties. Based on the construction of process management system of H guarantee company, this paper makes a systematic study on its construction process and implementation scheme. The main content is divided into six parts: the first part, the introduction; The second part is an overview of relevant theories. The third part is the preliminary analysis of the general situation and process management of the company. Part 4th, the construction of H guarantee company process management system; 5th part H guarantee company process management implementation and synchronization proposal; Part 6th summarizes and reviews the main contents, shortcomings and innovations of this paper. By constructing a scientific and effective process management system for H guarantee company, the purpose of this paper is to provide a favorable management foundation for the strategy landing of the company. At the same time, this method also provides participation and reference for other guarantee companies. Has certain realistic significance.
【学位授予单位】：武汉科技大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F270.7;F830.39

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