A银行包头分行劳务派遣制员工激励机制研究

发布时间：2018-11-14 10:22

【摘要】：一流的银行需要一流的员工。知识经济时代的竞争归根到底是人才的竞争,只有抢占了人才的高地,才能在竞争中领先一步。在A银行迈向国际一流大银行的征途中,造就一流员工更是一项刻不容缓的战略任务。而伴随着劳务派遣制这一新型的用工形式在A银行包头分行的迅速发展,派遣制员工占基层员工的百分比已经高达30%,他们广泛分布在柜员、信用卡营销员、大堂经理等基层的工作岗位上,成为A银行包头分行经营的一支重要力量。重视派遣制员工的激励问题,充分调动他们的工作积极性和创造性,对于提高顾客满意度、维系良好的品牌形象和提升经营绩效都具有重要意义。文章设计了一个对A银行包头分行派遣制员工激励机制的实证研究的调查问卷表,通过对调查问卷表的分析诊断出包头分行在派遣制员工激励方面存在的问题,并据此有针对性的提出了改进和完善措施：更加强化薪酬体系的激励作用、以提高员工满意度为契机的差别化激励机制、进一步发挥绩效管理的激励功能、充分发挥培训的激励作用以满足派遣制员工自我提升的需求、给派遣制员工提供更多的转正机会,满足他们稳定的心理需求、采用丰富、新型的手段对派遣制员工进行激励、为派遣制员工做好职业生涯规划等激励机制方面的改进建议和方法。希望文章能为A银行包头分行的管理层完善派遣制员工的激励机制提供一些有益的参考。
[Abstract]:First-class banks need first-rate employees. The competition in the era of knowledge economy is the competition of talents in the final analysis. It is an urgent strategic task to bring up first-class staff in the journey of A Bank to international top banks. With the rapid development of the labor dispatch system, a new form of employment, in the Baotou Branch of Bank A, the percentage of dispatch staff in the grass-roots employees has reached as high as 30%. They are widely distributed among tellers and credit card marketers. Lobby manager and other grass-roots positions, become A Bank Baotou branch management of an important force. It is of great significance to pay attention to the incentive problem of dispatch staff and fully mobilize their enthusiasm and creativity to improve customer satisfaction, maintain a good brand image and improve management performance. This paper designs a questionnaire on the incentive mechanism of dispatching employees in Baotou Branch of Bank A. Through the analysis of the questionnaire, the paper finds out the problems existing in the incentive system of dispatching employees in Baotou Branch. Based on this, the paper puts forward some measures to improve and perfect the system: strengthen the incentive function of the compensation system, improve the employee satisfaction as the opportunity of differential incentive mechanism, and further exert the incentive function of performance management. Give full play to the incentive role of training to meet the dispatch system staff self-promotion needs, to provide more opportunities for the dispatch staff, meet their stable psychological needs, using rich, new means to motivate the dispatch staff, Suggestions and methods to improve career planning and incentive mechanism for dispatching staff. It is hoped that this paper can provide some useful reference for the management of Baotou Branch of Bank A to improve the incentive mechanism of dispatching staff.
【学位授予单位】：内蒙古大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F272.92;F832.33

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