Y公司软件研发型项目管理案例研究

发布时间：2018-01-21 18:56

本文关键词： IPD 项目组织结构项目流程进度管理质量管理　出处：《大连理工大学》2012年硕士论文　论文类型：学位论文

【摘要】：Y公司是一家以对日软件外包为主营业务的高新技术企业,经过10年的高速发展后,公司发现其所面向的软件外包市场已经悄然发生了变化。随着市场竞争日益激烈,人力成本不断增加,企业利润正在逐渐下降。为了突破困局,Y企业组建了技术研发部,希望通过对自主知识产权产品的研发来提升公司的产业结构。然而,在研发项目的实践中却不断出现诸如团队管理困乱,产品质量差,进度严重超期等管理问题。这些问题直接导致了技术研发部成立3年后仍无法交出一项质量过硬的研发成果。引起技术研发部目前困境的原因有很多,但这其中项目管理不善是一个重要原因。本文采用案例分析的方法首先对Y公司技术研发部的项目组织结构情况,作业流程设计及质量管理现状等实际情况进行了详细地描述。随后针对案例中展现出来的实际问题,从项目的组织结构理论,计划与控制理论及质量管理理论三个角度出发,对Y公司所遇的项目管理问题进行了详细的分析与总结。在此基础上,文章应用集成产品开发(IPD)理论为框架,并结合经典软件工程项目的管理理论,提出了项目组织变革、研发流程再造及项目控制要点设置方案等多方面的改革建议。文章的最后对全文进行了回顾和总结,并指出了文章存在的不足及改进方向。本文的意义在于将IT业界最受欢迎的研发项目管理理论lPD与Y公司技术研发部的实际情况相结合,提出了从项目的管理到具体实施的一整套解决方案。应用此方案不但能够帮助技术研发部有效地解决现有问题,还能极大的提高其研发项目的管理能力,使其具备应对更为大型、更为复杂项目的能力。此方案能否成功实施,将直接影响Y公司提升其产业结构的计划的成败。
[Abstract]:Y company is a software outsourcing to Japan as the main business of high-tech enterprises, after 10 years of rapid development. The company has found that the software outsourcing market for which it is facing has quietly changed. With the increasingly fierce competition in the market and the increasing labor costs, the profits of the enterprises are gradually declining in order to break through the difficult situation. Enterprise Y set up a technical research and development department, hoping to improve the industrial structure of the company through research and development of independent intellectual property products. However, in the practice of R & D projects, such as team management continue to appear confused. The quality of the product is poor. These problems directly lead to the technical research and development department is still unable to hand over a high-quality research and development results after the establishment of three years. There are many reasons for the current difficulties of the technical research and development department. But the mismanagement of the project is an important reason. This paper uses the method of case analysis to the project organization structure of the technical research and development department of Y company at first. Work flow design and quality management status quo are described in detail. Then the project organization structure theory is used to analyze the actual problems in the case. From three angles of planning and control theory and quality management theory, this paper makes a detailed analysis and summary of the project management problems encountered in Y Company. Based on the theory of integrated product development (IPD) and the management theory of classical software engineering project, this paper puts forward the reform of project organization. In the end, the paper reviews and summarizes the full text, and points out the shortcomings of the article and the direction of improvement. The significance of this paper is to combine the most popular theory of R & D project management in IT industry, lPD, with the actual situation of R & D department of Y Company. From the project management to the implementation of a set of solutions. The application of this program can not only help the technical research and development department to effectively solve the existing problems, but also greatly improve its R & D project management ability. The successful implementation of this scheme will directly affect the success of Y Company's plan to upgrade its industrial structure.
【学位授予单位】：大连理工大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F273.1;F49

【参考文献】