中国电信CD公司绩效管理研究

发布时间：2018-03-08 13:42

本文选题：电信分公司　切入点：绩效管理　出处：《广东财经大学》2017年硕士论文　论文类型：学位论文

【摘要】：随着信息化在全球范围内高速发展,中国电信市场已成为当今世界经济竞争焦点。电信企业要在激烈竞争中立于不败之地,关键是要构建科学有效的绩效管理体系,优化企业内部的绩效管理,激励员工、部门、企业共同创造和保持高绩效,促进企业战略目标的达成,提高核心竞争力。本文通过总结绩效管理相关理论,应用文献研究、问卷调查等方法,以中国电信CD公司为研究对象,对绩效管理的问题进行分析,提出绩效管理优化的方案,帮助CD公司及类似企业改进管理现状。全文分为五章。第一章综述了绩效管理的相关理论知识、国内外研究现状,以CD公司为案例论述了研究背景和意义;第二章从实际调查的资料和调查问卷的内容入手,分析员工对绩效管理的看法、公司绩效管理存在的问题及原因;第三章针对中国电信分公司承接上级公司统一下达考核方案的特点,从加强“关联性”的角度对CD公司绩效管理体系进行优化,重新拟定绩效计划、设计CD公司各层级的绩效考核指标及其权重;第四章从组织、宣传、预算管理、沟通机制、企业文化等方面制定出相应的保障措施;第五章得出结论及本文研究的不足。文章通过上述内容以期帮助CD公司提高管理水平,同时给类似企业的管理工作提供有实际价值的借鉴。
[Abstract]:With the rapid development of information technology in the world, the Chinese telecom market has become the focus of economic competition in the world today. The key for telecom enterprises to remain invincible in the fierce competition is to build a scientific and effective performance management system. To optimize the internal performance management, encourage employees, departments and enterprises to create and maintain high performance, promote the achievement of strategic objectives, improve the core competitiveness. Taking China Telecom CD Company as the research object, this paper analyzes the problems of performance management, and puts forward the scheme of performance management optimization. The paper is divided into five chapters. The first chapter summarizes the relevant theoretical knowledge of performance management, domestic and foreign research status, taking CD company as a case to discuss the research background and significance; The second chapter starts with the actual investigation data and the contents of the questionnaire, analyzes the employees' views on the performance management, the problems and reasons of the company performance management; In the third chapter, according to the characteristics of China Telecom Company to accept the unified assessment program, the performance management system of CD company is optimized from the angle of strengthening "relevance", and the performance plan is reformulated. Design the performance appraisal index and its weight of each level of CD company, 4th chapter work out the corresponding safeguard measure from organization, propaganda, budget management, communication mechanism, enterprise culture, etc. Chapter 5th draws a conclusion and the deficiency of this paper. This paper aims to help CD Company to improve its management level and to provide practical reference for the management work of similar enterprises.
【学位授予单位】：广东财经大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F626

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