铁路物流中心绩效评价研究

发布时间：2018-05-08 03:41

本文选题：铁路 + 物流中心　；参考：《北京交通大学》2017年硕士论文

【摘要】：铁路物流中心是社会物流服务网络的重要组成部分,对于推动地方经济社会发展,促进各种运输资源合理配置具有重要作用。同时,推进铁路货场向物流中心转型也是深化铁路货运组织改革、提高铁路经济效益的重要举措。铁路推行货运组织改革4年来,已经在设施设备配置、信息技术运用、服务业务运作和发展战略转变等方面采取了一系列举措,极大地提高了铁路物流的市场竞争力。然而,作为铁路开展物流业务核心载体的铁路物流中心的经营状况不容乐观,极大地限制了铁路物流的发展。因此,有必要推进铁路物流中心绩效评价工作,为中国铁路总公司制定铁路物流中心发展战略提供决策参考,为铁路物流中心运营单位提供学习标杆和先进经验,着力提升铁路物流中心绩效水平。本文在中国铁路总公司相关科研项目研究基础上,通过问卷调查、实地调研和总结分析,从以下几方面对铁路物流中心绩效评价进行了系统研究和深入探索。(1)探讨了物流节点、物流园区和物流中心的区别与联系,给出了铁路物流中心的定义,分析了德、美、日铁路物流中心的发展经验和我国铁路物流中心的发展历程、特征和地位作用,并总结了欧洲和我国物流园区评价工作的经验,阐述了推进铁路物流中心绩效评价工作的必要性。(2)分析了平衡计分卡和关键绩效指标理论,确定了铁路物流中心绩效指标体系设计的思路与原则,提出了铁路物流中心绩效指标体系设计的"四阶段"法,即"基于文献查阅的绩效指标初步遴选——基于专家咨询的绩效指标定性约简——基于相关系数和离差最大化法的绩效指标定量约简——基于因子分析的绩效指标体系合理性检验"。(3)针对层次分析法求权重存在判断矩阵不一定满足一致性检验的情况,提出了利用遗传算法进行修正,并有效实现了对多位专家打分结果的处理。进而,引入博弈论集结模型,构建了基于博弈论主客观组合赋权的铁路物流中心绩效指标权重确定方法。分析了利用传统TOPSIS法进行绩效评价的局限性,提出了基于联系度改进的TOPSIS法的铁路物流中心绩效评价模型。(4)以上海铁路局典型铁路物流中心为实例进行铁路物流中心绩效评价实证分析,论证了本文构建的铁路物流中心绩效指标体系和提出的铁路物流中心绩效评价方法的适用性和可行性。最后,从铁路物流中心主管单位、运营单位和干部职工三个层面提出了提高铁路物流中心绩效的12条措施建议。
[Abstract]:Railway logistics center is an important part of social logistics service network, which plays an important role in promoting the development of local economy and society and the rational allocation of various transportation resources. At the same time, promoting the transformation of railway freight yard to logistics center is also an important measure to deepen the reform of railway freight transport organization and improve railway economic benefits. Since the reform of freight transport organization in railway has been carried out for 4 years, a series of measures have been taken in the aspects of facility equipment allocation, information technology application, service business operation and development strategy transformation, which have greatly improved the market competitiveness of railway logistics. However, as the core carrier of railway logistics business, the operating situation of railway logistics center is not optimistic, which greatly limits the development of railway logistics. Therefore, it is necessary to promote the performance evaluation of railway logistics center, to provide the decision-making reference for China Railway Corporation to formulate the development strategy of railway logistics center, to provide the learning benchmark and advanced experience for the railway logistics center operation unit. Focus on improving the performance level of railway logistics center. Based on the research of related scientific research projects of China Railway Corporation, through questionnaire investigation, field investigation and summary analysis, this paper makes a systematic study and further exploration on the performance evaluation of railway logistics center from the following aspects. The difference and relation between logistics park and logistics center, the definition of railway logistics center, the development experience of Germany, America and Japan and the development course, characteristics and status of railway logistics center in China are analyzed. It also summarizes the experience of the evaluation of logistics parks in Europe and China, expounds the necessity of promoting the performance evaluation of railway logistics centers, and analyzes the balanced scorecard and the theory of key performance indicators. This paper determines the train of thought and principle of designing the performance index system of railway logistics center, and puts forward the "four-stage" method for the design of the performance index system of railway logistics center. That is, "preliminary selection of performance indicators based on literature review-qualitative reduction of performance indicators based on expert consultation-quantitative reduction of performance indicators based on correlation coefficient and deviation maximization method-performance index based on factor analysis Check the rationality of the Standard system ".Y3) in view of the analytic hierarchy process (AHP), there is a judgment matrix that does not necessarily satisfy the consistency test. In this paper, genetic algorithm is used to correct the result, and the processing of multi-expert scoring results is realized effectively. Then, by introducing the aggregation model of game theory, a method of determining the weight of railway logistics center performance index based on subjective and objective combination weight of game theory is constructed. This paper analyzes the limitation of traditional TOPSIS method in performance evaluation. This paper puts forward the performance evaluation model of railway logistics center based on the improved TOPSIS method. (4) taking the typical railway logistics center of Shanghai Railway Bureau as an example, the paper makes an empirical analysis on the performance evaluation of railway logistics center. This paper demonstrates the applicability and feasibility of the performance index system of railway logistics center and the evaluation method of railway logistics center performance. Finally, 12 measures to improve the performance of railway logistics center are put forward from three aspects: the unit in charge of the railway logistics center, the operation unit and the cadre and worker.
【学位授予单位】：北京交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F532;F252

【参考文献】