青岛西海岸新区物流企业员工敬业度研究

发布时间：2018-06-28 07:12

本文选题：敬业度 + 物流企业　；参考：《中国石油大学(华东)》2015年硕士论文

【摘要】：青岛西海岸新区是国务院批复的第9个国家级新区,产业集聚效应明显,同时也极大地促进了物流行业迅速发展,竞争也越发激烈。员工敬业度是指员工在情感、认知和行为上对组织角色的投入程度,是员工工作状态的重要衡量指标,对改善企业绩效有着明显的积极作用。目前,青岛西海岸新区物流相关人才的竞争越来越明显。提高物流企业员工敬业度,建立稳定的物流人才队伍结构,是该地区物流企业人力资源管理的必要手段,同时也是增强物流企业的核心竞争力的关键。文章运用文献研究法,广泛收集及研究国内外相关文献,为提出本研究假设及构建研究模型提供资料积累。通过问卷调查,收集来自物流企业员工敬业度信息。运用因子分析、描述性分析、结构方程模型等数据分析方法分析数据,从中探索员工敬业度影响因素。研究结果表明:心理特征可直接对敬业度有直接作用,也可通过社会认可对敬业产生间接影响。工作特征、薪酬福利、组织支持、培训发展、社会认可、外部机会对敬业度的不同维度产生影响,组织氛围对青岛西海岸新区物流员工敬业度没有直接影响作用。
[Abstract]:Qingdao West Coast New area is the 9th state-level new zone approved by the State Council. The effect of industrial agglomeration is obvious. At the same time, it has greatly promoted the rapid development of logistics industry, and the competition is becoming more and more fierce. Employee engagement refers to the degree of employees' involvement in the organizational role in emotion, cognition and behavior. It is an important measure of employees' working status and has an obvious positive effect on improving the performance of enterprises. At present, Qingdao west coast new area logistics related talent competition is more and more obvious. To improve the staff engagement of logistics enterprises and to establish a stable structure of logistics talents are the necessary means of human resource management of logistics enterprises in this area, and the key to enhance the core competitiveness of logistics enterprises at the same time. In this paper, literature research method is used to collect and study domestic and foreign literature extensively, which provides data accumulation for the hypothesis of this study and the construction of research model. Through the questionnaire survey, collected from the logistics enterprise employee engagement information. Factor analysis, descriptive analysis, structural equation model and other data analysis methods are used to analyze data to explore the influencing factors of employee engagement. The results showed that psychological characteristics had direct effect on engagement and indirectly influenced engagement through social recognition. Work characteristics, salary and welfare, organizational support, training development, social recognition, external opportunities have a different impact on the engagement of different dimensions, the organizational atmosphere has no direct impact on the engagement of logistics staff in the new area of Qingdao West Coast.
【学位授予单位】：中国石油大学(华东)
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F259.23

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