精益六西格玛项目管理在A公司的应用研究

发布时间：2018-02-25 21:45

本文关键词： 精益六西格玛项目管理制造型企业 DMAIC 流程改善　出处：《电子科技大学》2013年硕士论文　论文类型：学位论文

【摘要】：六西格玛理念于二十世纪八十年代初起源于摩托罗拉公司，最初的应用是在以通信部门为主的一些关键部门，通过运用六西格玛方法去改进流程、提高产品质量和服务、以追求“零缺陷”为最终目标，并在这些方面取得了显著成效。之后，，很多的国际知名大公司，如通用电气（GE）、柯达（Kodak）、西门子（Siemens）、诺基亚（Nokia）和索尼（Sony）都纷纷引入六西格玛并成功实施，更加证明了这种方法的科学性和有效性。特别是进入2000年以后，很多的制造性企业，将六西格玛理念与精益思想，项目管理体系相结合，利用精益思想关注于流程价值，减少过程浪费的特点，基于六西格玛管理体系以数据和事实为依据的特点，[1]减少过程中的变异，结合项目管理的完整体系，不断地提高项目效率和缩减项目成本，持续不断地满足和超越客户需求。但六西格玛作为一种先进质量管理体系，其与项目管理的结合还不够成熟，并且其管理理念在中国大陆企业的应用还处于比较初级的阶段，基于这两个原因特作出如下的应用研究。本论文主要由4个部分组成，在第一个部分中论述了精益六西格玛项目管理理论；第二个部分为A公司精益六西格玛项目管理推行体系研究；第三个部分为A公司精益六西格玛管理体系在MX150项目中的应用研究；第四个部分为A公司推行精益六西格玛项目的改进以及推广建议。本文研究围绕的A公司为一家大型外资制造企业，本文通过对精益六西格玛项目管理理论在A公司的一个真实的MX150项目的实施过程的研究：从六西格玛项目执行体系的建立，项目的选取，精益六西格玛工具的应用（测量系统分析、失效模式分析、要因图、柏拉图等），最终项目的实施成功，并通过对项目实施前后各项关键绩效指标的对比分析，得出了精益六西格玛项目管理体系能行之有效地提高现代企业的核心竞争力的结论。作者试图在理论研究基础之上，通过在A公司MX150项目中实施精益六西格玛体系的介绍和分析，搭建精益六西格玛项目管理体系，明确精益六西格玛DMAIC方法在具体项目中的应用及步骤。以期对国内制造企业在推广和实施精益六西格玛项目管理中起到借鉴和参考的作用。
[Abstract]:The six Sigma concept originated in Motorola in early 1980s. Its initial application was in some key departments mainly in the communications sector. The six Sigma method was used to improve the process and improve the product quality and service. The ultimate goal is to pursue "zero defect", and have achieved remarkable results in these areas. After that, many internationally renowned large companies, GE, Kodak, Siemens, Nokia, and Sony have all introduced six Sigma and successfully implemented it, which proves that the method is more scientific and effective. Especially after 2000, many manufacturing enterprises combine six Sigma idea with lean thought, project management system, and use lean thought to focus on process value and reduce process waste. Based on the characteristics of six Sigma management system based on data and facts, [1] reduce the variation in the process, combine with the complete system of project management, continuously improve the project efficiency and reduce the project cost, and continuously meet and exceed the needs of customers. However, as an advanced quality management system, the combination of six Sigma and project management is not mature enough, and the application of six Sigma management concept in Chinese mainland enterprises is still in the primary stage. For these two reasons, the following applied research is made. In the first part, the author discusses the Lean six Sigma project management theory, the second part is the research on the Lean six Sigma Project Management system of A Company. The third part is the application research of Lean six Sigma Management system in MX150 project. The fourth part is about the improvement and promotion of Lean six Sigma Project. This paper studies the implementation process of Lean six Sigma project management theory in a real MX150 project of company A: from the establishment of six Sigma project execution system, the selection of project, The application of Lean six Sigma tool (measurement system analysis, failure mode analysis, due to diagram, Plato, etc., etc., the successful implementation of the final project, and through the comparative analysis of the key performance indicators before and after the implementation of the project. The conclusion is that Lean six Sigma project management system can effectively improve the core competitiveness of modern enterprises. On the basis of theoretical research, the author tries to build the Lean six Sigma Project Management system by introducing and analyzing the Lean six Sigma system in the MX150 project of A Company. The application and steps of Lean six Sigma (DMAIC) method in specific projects are clarified in order to play a reference role in the promotion and implementation of Lean six Sigma project management in domestic manufacturing enterprises.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F273

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