工程项目组织中信任状态的发展与演进:中国管理情景下的探索性研究

发布时间：2018-03-13 16:36

本文选题：信任状态　切入点：扎根理论　出处：《管理工程学报》2017年02期 　论文类型：期刊论文

【摘要】：工程项目组织中承发包双方信任状态的判断对制定合理风险分担方案具有重要影响。准确地描述信任状态已成为工程项目管理理论发展中一个亟待解决的重要课题。本文基于行为主义心理学的研究逻辑,应用扎根理论研究方法,构建了工程项目组织中信任状态的发展与演进模型。结果表明,中国管理情景下工程项目组织中的信任状态可描述为不信任、尝试型信任、认知型信任与关系型信任,一般呈现从低级向高级发展的规律。信任状态通过承发包双方的行为选择外显化,且双方行为具有差异性特征。研究同时发现了直接影响工程项目组织中信任状态发展与演进的市场规范要素与社会规范要素,及项目基本面要素的调节作用。基于上述结论,从加强信任与风险分担的对称性、提高承发包双方信任稳定性及巩固信任维持与发展的基础三方面为工程项目管理实践提供了相关建议。
[Abstract]:The judgment of the trust state between the contracting parties in the project organization has an important influence on the formulation of reasonable risk sharing scheme. Accurately describing the trust state has become an important lesson to be solved in the development of engineering project management theory. This paper is based on the logic of behaviorist psychology, The development and evolution model of trust state in engineering project organization is constructed by using the method of rooted theory. The results show that the trust state in project organization in China can be described as distrust and trial trust. Cognitive trust and relational trust generally show the law of development from lower level to higher level. At the same time, the paper finds out the regulatory factors of market and social norms, and the regulating effects of basic elements of projects, which directly influence the development and evolution of trust state in engineering project organization. Some suggestions are provided for engineering project management practice from three aspects: strengthening the symmetry of trust and risk sharing, improving the trust stability of both parties and consolidating the foundation of trust maintenance and development.
【作者单位】：天津大学管理与经济学部;天津理工大学管理学院;
【基金】：国家自然科学基金资助项目(71472135、71172175) 天津市教委社会科学资助重大项目(2012JWZD32)
【分类号】：F282

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