铁路工程设备监理服务体系构建研究

发布时间：2018-05-04 12:02

本文选题：工程设备 + 监理服务　；参考：《西南交通大学》2015年硕士论文

【摘要】：本论文基于国内外对工程咨询和监理研究现状进行分析,探讨其发展趋势,并以系统论为基础理论,构建了铁路工程设备全过程监理服务体系。该体系的建立对铁路工程设备的监理工作具有重要的理论意义和广泛的应用价值。通过对监理的物品管理、人员管理和项目管理进行全面的整合,以及有机的融合柔性操作与刚性流程；对个体的各个要素以及整个咨询公司的全部资源进行优化。能够有效、有序地促进公司设备监理业务高质量、高效率的开展。运用服务论、过程论和系统论等基本理论,通过对质量保证体系等管理方法和合同法规等监理知识的有机融合,构建了知识体系框架,更好的满足工程监理服务需求。此基础上,提出了工程设备监理服务实现的过程方法,对工程设备监理服务职业化进行了探讨,同时构建了工程设备监理人员的素质能力模型。通过案例的分析得到了设备监理在工程项目管理制度中具有科学性和有效性,在工程设备质量的保证和投资风险降低等方面具有一定成效。工程设备监理人员的素质能力测定可以用于监理人员的招聘和定期测评,在人员素质提高、服务效果改进等方面具有一定意义。论文研究表明,全过程监理服务体系能为业主追求投资效益与设备质量提供智力保证；能为工程项目的顺利实施提供科学管理方法；能为维护公平公正的市场竞争提供环境；能为设备监理服务从业人员的评定给定依据。
[Abstract]:Based on the analysis of the present situation of engineering consultation and supervision at home and abroad, this paper discusses its development trend, and constructs the whole process supervision service system of railway engineering equipment based on the theory of system theory. The establishment of the system has important theoretical significance and wide application value for the supervision of railway engineering equipment. Through the overall integration of the supervision of goods management, personnel management and project management, as well as the organic integration of flexible operation and rigid process, the individual elements and the entire resources of the consulting company are optimized. Can effectively, orderly promote the company equipment supervision business high-quality, high-efficiency development. Based on the basic theories of service theory, process theory and system theory, this paper constructs the framework of knowledge system through the organic integration of management methods such as quality assurance system and contract rules and regulations, so as to better meet the needs of engineering supervision services. On the basis of this, the paper puts forward the process method of realizing engineering equipment supervision service, probes into the professionalization of engineering equipment supervision service, and constructs the quality and ability model of engineering equipment supervision personnel. Through the analysis of cases, it is found that the equipment supervision is scientific and effective in the project management system, and has certain effect on the guarantee of engineering equipment quality and the reduction of investment risk. The determination of the quality and ability of the project equipment supervisors can be used for the recruitment and periodic evaluation of the supervisors, which has certain significance in improving the quality of the personnel and improving the service effect. The research shows that the whole process supervision service system can provide intellectual guarantee for owners to pursue investment benefit and equipment quality, provide scientific management methods for the smooth implementation of engineering projects, and provide an environment for maintaining fair and just market competition. Can provide the basis for the evaluation of the equipment supervision service personnel.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：U215.1

【参考文献】