Z保险公司业务连续性管理体系研究及应用

发布时间：2018-05-08 23:27

本文选题：业务连续性管理 + 保险公司　；参考：《中国科学院大学(中国科学院工程管理与信息技术学院)》2017年硕士论文

【摘要】：随着近年来互联网金融的兴起,互联网技术和非结构化、半结构化数据在金融领域的深入应用,基于虚拟化的IAAS平台的广泛部署,在突发事件冲击下保持海量数据业务的连续性成为各国金融机构的关注重点,业务连续性管理体系成为众多国际先进同业的重要管理模式。保险行业作为现代社会之中的一个重要行业,起到了稳定以及助动经济的作用,保险企业已成为了当代金融系统以及社保系统的重要的组成因素,也是国家增加组织效益的重要的市场化体系。所以,保险行业的防范风险的能力至关重要,需加强并构成全方位覆盖的业务连续性管理体系。本文在查阅大量文献和实践调研的基础上,对于企业业务连续性管理的构建与应用进行了全面深入的分析,完成的主要工作如下:(1)以分析Z保险公司现有业务连续性管理为切入点,针对Z保险公司当前业务连续性中的业务影响分析、业务连续性计划、演练更新、灾难恢复等重点方面现状进行检查,并通过监管机构以及专家调查等方式归纳总结出了现有业务连续性方面的若干问题。(2)介绍业务连续性管理的概念与构成,通过德尔菲和石川图等管理学方法找出Z保险公司现有业务连续性管理根本问题。(3)针对总结出的根本问题通过责任矩阵、定量定性结合进行业务影响分析等项目管理方法进行改进,并以改进方法作为输入项最终对原有业务连续性管理模型进行了细化,形成了双闭环的业务连续性管理模型。(4)对Z保险公司改进后的业务连续性进行实证评估,验证改进效果。基于保险行业自身特点,本文对原有PDCA模型进行细化,细化后模型更贴近监管及业务层面要求,考虑的因素更多,在应用层面更适用于保险以及其他金融机构,在实施过程中更容易落地,对今后其他保险公司的业务连续性管理起到了良好的借鉴作用。
[Abstract]:With the rise of Internet finance in recent years, the deep application of Internet technology and unstructured, semi-structured data in the financial field, the IAAS platform based on virtualization is widely deployed. Maintaining the continuity of massive data business under the impact of unexpected events has become the focus of attention of financial institutions in various countries, and business continuity management system has become an important management model for many international advanced peers. As an important industry in modern society, the insurance industry has played a role in stabilizing and helping the economy. Insurance enterprises have become an important component of the contemporary financial system and social security system. Also is the country increases the organization benefit the important marketization system. Therefore, the ability of insurance industry to guard against risks is very important, which needs to strengthen and form a comprehensive business continuity management system. On the basis of consulting a lot of literature and practical investigation, this paper makes a thorough analysis on the construction and application of enterprise business continuity management. The main work accomplished is as follows: (1) to analyze the existing business continuity management of Z insurance company as a starting point, aiming at the business impact analysis, business continuity plan, and exercise update in Z insurance company's current business continuity, Review the status quo in key areas such as disaster recovery, and summarize a number of existing business continuity issues through regulatory bodies and expert surveys) to introduce the concept and composition of business continuity management, Through management methods such as Delphi and Shi Chuan to find out the existing business continuity management fundamental problem of Z insurance company. The project management method such as business impact analysis is improved by quantitative and qualitative analysis, and the original business continuity management model is refined with the improved method as the input item. The double closed loop business continuity management model is formed. (4) the improved business continuity of Z insurance company is evaluated empirically, and the effect of the improvement is verified. Based on the characteristics of the insurance industry, this paper refines the original PDCA model, which is closer to the requirements of supervision and business, more factors are considered, and is more suitable for insurance and other financial institutions in the application level. It is easier to land in the process of implementation, which will be a good reference for the business continuity management of other insurance companies in the future.
【学位授予单位】：中国科学院大学(中国科学院工程管理与信息技术学院)
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F842.3

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