A公司AP1000项目知识管理体系设计研究

发布时间：2018-05-25 07:44

  本文选题：AP1000项目 + 知识管理　； 参考：《哈尔滨工业大学》2016年硕士论文

【摘要】：随着全球经济、信息的快速发展以及竞争形势的日益激烈,企业经营管理变得日益复杂,传统固定模式的生产经营已经不能适应多变的客户需求,被项目化的经营模式所逐渐取代。现代企业从传统的小加工作坊、劳动密集型制造企业、资本集中大型企业、逐渐转变为以知识为核心竞争力的项目型企业,知识管理在项目管理过程中的重要性越来越突出,得到了诸多大型企业广泛重视。我国一些资金投入特别巨大、项目周期很长的项目,如核电建设项目,如何对项目知识管理体系进行设计从而对项目知识进行系统性管理,是企业迫切需要解决的问题。A公司作为典型的核电设备制造安装公司,所从事的AP1000核电项目涉300余个设备模块的现场安装,复杂的工艺设计、巨大的工程量、繁杂的项目知识使得A公司AP1000项目知识存储混乱、项目知识丢失现象频繁发生、项目人员不能通过现有的A公司知识管理系统平台直接获取数据,导致目前AP1000项目管理效率低下。这些问题使对A公司AP1000项目知识管理体系进行设计从而对项目知识进行系统性管理的需求越来越迫切。项目知识管理体系是指项目人员利用包含技术和人文背景的知识系统对知识活动进行管理从而实现个人与组织知识不断积累和创新的管理体系。本文先介绍分析了国内外项目知识管理相关理论,介绍了目前国内外相关理论研究之间的差距。然后在剖析A公司AP1000项目现状的基础上指出其AP1000项目知识管理存在系统性、接续性和实用性不强的问题,分析得出问题的成因在于缺乏系统的项目知识管理平台和管理组织。目前,国内现有项目知识管理研究在管理措施的全面性和深入性研究方面还存在不足,本文在遵循综合经济性、实用性及隐性知识最大显性化三大原则的前提下,从知识管理体系基础支撑和过程管控两个纬度提出了AP1000项目知识管理体系设计方案。设计了包括组织结构、信息平台和文化建设的项目知识管理体系基础支撑方案,在此基础上构建了包括知识获取、知识储存、知识分享、知识应用、知识创新的五大过程管控方案。针对AP1000项目知识管理存在的问题及成因,着重研究了信息平台设计方案和知识应用方案选择方法。最后为了保证AP1000项目知识管理体系的健康运行,提出包括人力资源、管理制度和系统建设资金方面的保障措施。
[Abstract]:With the global economy, the rapid development of information and the increasingly fierce competition situation, business management has become increasingly complex, the traditional fixed mode of production and management has been unable to adapt to the changing needs of customers. Gradually replaced by the project business model. From traditional small processing workshops, labor-intensive manufacturing enterprises and large enterprises with concentrated capital, modern enterprises have gradually changed into project-based enterprises with knowledge as the core competitiveness. The importance of knowledge management in the process of project management is becoming more and more prominent. Got a lot of large enterprises to pay attention to widely. Some of our country's capital investment is especially huge, the project cycle is very long, for example, the nuclear power construction project, how to carry on the design to the project knowledge management system to carry on the systematic management to the project knowledge, As a typical nuclear power equipment manufacturing and installation company, the AP1000 nuclear power project involves the on-site installation of more than 300 equipment modules, complex process design, and huge engineering volume. The complicated project knowledge causes the AP1000 project knowledge storage confusion, the project knowledge loss phenomenon frequently occurs, the project personnel cannot obtain the data directly through the existing A company knowledge management system platform. The current AP1000 project management efficiency is low. These problems make it more and more urgent to design the AP1000 project knowledge management system of company A and to systematically manage the project knowledge. The project knowledge management system refers to the management system that the project personnel use the knowledge system which includes the technology and the humanities background to manage the knowledge activity so as to realize the individual and the organization knowledge to accumulate unceasingly and the innovation management system. This paper first introduces and analyzes the relevant theories of project knowledge management at home and abroad, and introduces the gap between relevant theories at home and abroad. Then on the basis of analyzing the present situation of AP1000 project in company A, the author points out that the knowledge management of AP1000 project is systematic, continuous and practical, and the reason of the problem lies in the lack of systematic project knowledge management platform and management organization. At present, the existing research on project knowledge management in China still has some shortcomings in the comprehensive and in-depth study of management measures. This paper follows the three principles of comprehensive economy, practicability and the maximum dominance of tacit knowledge, under the premise of following the three principles: comprehensive economy, practicability and maximum dominance of tacit knowledge. This paper puts forward the design scheme of knowledge management system of AP1000 project from two aspects of knowledge management system foundation support and process control. The basic supporting scheme of knowledge management system including organization structure, information platform and culture construction is designed, which includes knowledge acquisition, knowledge storage, knowledge sharing, knowledge application, etc. Five process control schemes of knowledge innovation. Aiming at the problems and causes of knowledge management in AP1000 project, this paper focuses on the design scheme of information platform and the method of selecting knowledge application scheme. Finally, in order to ensure the healthy operation of AP1000 project knowledge management system, this paper puts forward the safeguard measures including human resources, management system and system construction funds.
【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：F272;F426.4
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本文编号：1932650