YD公司B软件项目质量管理案例研究

发布时间：2018-06-07 12:29

本文选题：项目管理 + 过程改善　；参考：《大连理工大学》2015年硕士论文

【摘要】：随着时间的不断推移,越来越多的人们逐渐的认识到,新的技术出现与否,已不能完全影响软件的开发,而开发过程中的管理则起到至关重要的作用。CMMI是国际软件行业比较流行的过程改进标准之一,它为不断增强软件企业的项目管理能力,提供了有效的指导框架。可以让软件企业通过参照CMMI提供的最佳实施方案的清晰框架,来衡量企业自身的开发能力及其成熟度,同时找出,提高企业自身竞争力的发力点。软件外包企业的项目管理过程改进是本文研究的主要对象,本文以CMMI为软件项目过程改进和项目管理的基本框架,结合笔者公司软件外包的特性,目的是建立一套可行的软件过程改进和项目管理的体系。本论文以笔者在YD公司参与过的软件外包项目为背景,提出四个在外包软件开发过程中遇到的问题,首先,描述在项目执行过程中,没有获得有效而完整的解决方案。然后,笔者研究了CMMI模型,其中包含了CMMI的22个过程域及层次结构,其中抽取可以解决问题的四个过程域,即需求管理、配置管理、验证和技术解决,进行了详细的阐述。然后笔者结合这四个关键域的理论,对项目实施过程中遇到的四个现实问题,进行详细的案例分析,将CMMI过程改进和项目管理框架与实际应用相结合。最终,针对项目开发过程中遇到的四个典型案例,制定符合本公司CMMI实施过程改进的建议。本文的对CMMI的研究,对软件企业制定项目过程改进方案和提升外包企业管理水平有着重要的参考价值,同时对基于CMMI的过程改进和项目管理有着指导作用。
[Abstract]:As time went on, more and more people realized that the emergence of new technologies could not completely affect the development of software. CMMI is one of the most popular process improvement standards in the international software industry. It provides an effective guiding framework for strengthening the project management capability of software enterprises. Software enterprises can measure their own development ability and maturity by referring to the clear framework of the best implementation scheme provided by CMMI, and find out the starting point to improve their own competitiveness. The project management process improvement of software outsourcing enterprises is the main object of this paper. This paper takes CMMI as the basic framework of software project process improvement and project management, combined with the characteristics of software outsourcing. The purpose is to establish a set of feasible software process improvement and project management system. Based on the background of the software outsourcing project in YD Company, this paper puts forward four problems encountered in the process of outsourcing software development. Firstly, it describes that no effective and complete solution has been obtained in the process of project implementation. Then, the author studies the CMMI model, which includes 22 process areas and hierarchical structure of CMMI, in which four process areas that can solve the problem, namely, requirement management, configuration management, verification and technical solution, are introduced in detail. Then combining with the theory of the four key domains, the author makes a detailed case study on the four practical problems encountered in the implementation of the project, and combines the CMMI process improvement and project management framework with the practical application. Finally, according to the four typical cases in the process of project development, some suggestions are made to improve the implementation process of CMMI. The study of CMMI in this paper has important reference value for software enterprises to formulate project process improvement schemes and improve the management level of outsourcing enterprises. It also has a guiding role for process improvement and project management based on CMMI.
【学位授予单位】：大连理工大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：TP311.52

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