SPH医院门诊信息系统升级项目管理研究

发布时间：2018-07-07 22:01

本文选题：项目管理 + 门诊信息系统　；参考：《西南交通大学》2017年硕士论文

【摘要】：随着医院信息化建设在医院发展中的地位日益提高,为保证项目建设目标的达成与项目管理质量的提升,项目管理的理论方法和工具被逐渐运用于医院信息化建设项目,并从根本上改善了医院信息项目的管理效率和项目质量。本文基于对SPH医院的门诊信息系统升级项目管理实例,通过对医院各业务部门对信息系统改进诉求的调研走访,从SPH医院信息系统现状与医院发展战略的不相适应以及医院的整体信息化建设发展规划出发,运用系统理论的思想,梳理分类当前门诊服务和对映的信息系统相关问题,以及新系统的升级改进方向。将项目管理知识体系理论运用到医院新门诊系统升级项目整个生命周期,从SPH医院门诊系统升级项目的立项、启动、计划、组织、推进、上线、保障等过程,运用项目管理中的八个管理过程方法,对项目各个阶段进行识别,建立过程管理规范。同时,运用风险管理理论,对门诊系统升级项目潜在的风险进行识别和评估,并提出有效的应对措施。本文着重对SPH医院门诊信息系统升级项目建设过程中的问题与需求分析、项目规划、项目组织保障、项目关键路径、风险管理及系统升级项目效果评价等阶段进行分析研究,对各阶段的特点和突出问题进行归纳,并针对典型问题提出切实可行的解决措施。通过从门诊医疗服务改进效果和信息项目管理效果两个维度对项目进行分析评价,探索与该院当前管理模式和信息化团队管理水平相适应的信息项目管理路径。论文最后,提出在医院信息项目建设过程中运用项目管理理论和方法的重要意义和作用,并且信息部门项目管理能力直接决定医院的整体信息化建设和应用水平。
[Abstract]:With the increasing status of hospital information construction in the development of the hospital, in order to ensure the achievement of the goal of the project and the improvement of the quality of the project management, the theoretical methods and tools of the project management are gradually applied to the project of hospital information construction, and the management efficiency and quality of the project are fundamentally improved. In the case of the SPH hospital's outpatient information system upgrading project management example, through the investigation and visit to the information system improvement demands of various departments of the hospital, from the current situation of the SPH hospital information system and the hospital development strategy and the overall information construction and development of the hospital, the idea of system theory is used to sort out the classification and classification. The former outpatient service and the enantiomer information system related problems, as well as the upgrading and improving direction of the new system. Apply the project management knowledge system theory to the whole life cycle of the hospital new outpatient system upgrade project, upgrade the project, start, plan, organize, advance, live and guarantee from the SPH hospital outpatient system and use project management. In the eight management process methods, each phase of the project is identified and the process management standard is set up. At the same time, the risk management theory is used to identify and evaluate the potential risks of the outpatient system upgrading project, and the effective measures are put forward. This paper focuses on the problems and problems in the construction of the SPH hospital portal information system upgrading project. Demand analysis, project planning, project organization guarantee, project key path, risk management and system upgrading project effect evaluation are analyzed. The characteristics and outstanding problems of each stage are summarized, and practical solutions are put forward for typical problems. Through the improvement of the effect and information project management from the outpatient medical service The two dimensions of the physical effect are analyzed and evaluated to explore the information project management path adapted to the current management model of the hospital and the management level of the information team. Finally, the paper puts forward the important meaning and function of the application of the project management theory and method in the process of building the hospital information project, and the project management ability of the information department. It directly determines the overall information construction and application level of the hospital.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：R197.3

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