软件项目第三方测试关键流程管理

发布时间：2019-05-22 14:26

【摘要】：随着软件行业的迅猛发展,软件产品在各行各业的应用越来越广泛,然而在软件的规模越来越大的同时,软件开发周期却被压缩得越来越短,且用户对软件产品质量的期望越来越高。此情形下,软件测试作为保证软件质量的关键环节,在整个软件生命周期中的作用越来越重要。与此同时,由于公司内部的测试团队受到各种因素限制无法独立运作和发挥测试的价值,软件第三方测试作为独立的测试团队,通过专业化的培训、运用专业化的工具,使得整个测试过程更具有专业性,所以第三方专业测试团队在软件测试市场所占比例也越来越高。本文结合多个软件项目第三方测试团队的管理经验,根据测试过程中出现的问题,着重围绕软件测试需求管理过程、测试用例管理过程、测试缺陷管理过程进行研究,设计和完善了软件项目第三方测试管理流程。测试需求管理主要围绕测试需求管理流程进行研究,从需求获取到需求分析、评审,以及测试需求的跟踪和变更管理等过程进行分析,不仅梳理了管理流程及其详细步骤,还对各步骤中涉及到的角色进行了详细的定义。软件测试用例管理对测试用例的实现和管理过程进行研讨,深入研究测试用例管理过程,包括用例设计、用例维护等全过程。在软件缺陷生命周期方面,本文完善了软件缺陷管理流程,重点研究软件缺陷分析方法及其应用。本文在充分研究了软件测试需求管理、测试用例管理、缺陷管理三大管理流程,完善了第三方测试流程管理体系,这些流程已在实际项目中得到了应用,并解决了很多测试项目管理过程中的问题,并证实了该管理体系中管理流程能够很好地满足公司在专业测试方面的管理需求。
[Abstract]:With the rapid development of software industry, software products are more and more widely used in various industries. However, while the scale of software is getting larger and larger, the software development cycle is compressed more and more short. And the expectations of users for the quality of software products are getting higher and higher. In this case, software testing, as a key link to ensure software quality, plays a more and more important role in the whole software life cycle. At the same time, because the internal test team is limited by a variety of factors, software third-party testing as an independent test team, through professional training, the use of professional tools, It makes the whole test process more professional, so the third party professional test team accounts for a higher and higher proportion in the software testing market. Based on the management experience of the third party test team of many software projects, according to the problems in the testing process, this paper focuses on the software testing requirements management process, test case management process, test defect management process. The third party test management process of software project is designed and improved. Test requirements management mainly focuses on the test requirements management process, from requirements acquisition to requirements analysis, review, as well as test requirements tracking and change management and other processes, not only combing the management process and its detailed steps. The roles involved in each step are also defined in detail. Software test case management discusses the implementation and management process of test case, and deeply studies the whole process of test case management, including use case design, use case maintenance and so on. In the aspect of software defect life cycle, this paper perfects the software defect management process, and focuses on the software defect analysis method and its application. In this paper, the three management processes of software testing requirements management, test case management and defect management are fully studied, and the third party test process management system is perfected. These processes have been applied in the actual project. Many problems in the process of test project management are solved, and it is proved that the management process in the management system can meet the management requirements of the company in the field of professional testing.
【学位授予单位】：东华大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TP311.5

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