ZJ公司项目经理部绩效管理方案设计

发布时间：2019-06-15 20:46

【摘要】：加入WTO后,国内企业面临着更加激烈内外部竞争。伴随着竞争的加剧,企业更加注重资源的整合,而人力资源作为企业最重要、做有价值的资源也越发得到管理者的重视。加强企业的人力资源管理,提高人力资源利用效率也成为管理者重点关注问题。人力资源管理在现代企业管理中发挥着越来越重要的作用,是现代企业管理的核心,而绩效管理又是企业人力资源管理中的重要环节,它在现代企业管理中地位越发重要。绩效管理作为人力资源管理工作的核心,是现代企业管理者面临的现实而重大的课题。绩效管理作为实现企业效益的有效手段,得到了几乎所有企业及其管理者的高度重视。对于如何有效开展绩效管理工作,zJ公司及其管理者一直在探索、实践。本文从绩效管理的理论出发,结合企业实际,去探讨zJ公司的绩效管理流程。利用国内外先进的绩效管理理论和实际操作方法,结合国内企业的管理实践,设计一套适应市场经济规律、符合ZJ公司项目经理部实际情况、能有效激励项目经理部管理人员的绩效管理方案,是本文的主要研究内容。本文在研究相关绩效管理理论以及对标优秀公司的绩效管理方案的基础上,通过认真分析公司发展的内外部环境和原有绩效管理体制的优缺点,对原有的绩效管理方案进行了再设计。通过项目经理部绩效管理方案的再设计,将提高项目经理部管理人员的工作效率和工作热情,提高项目经理部的经营效益,最终将提升整个公司的经营效益。同时本研究提出的具有较强操作性和应用性的绩效考核体系,对于建筑施工企业构建项目经理部管理人员的绩效考核方案具有一定的参考和借鉴价值。本文主要的研究方法有三种：文献研究法、调查法、观察法,本文在获得zJ公司的基本情况后,充分分析了其当前存在的主要问题以及对公司绩效管理产生影响的主要因素,进而设计出针对性绩效管理方案。本文提出了公司改进后的绩效管理方案,重点从四个方面展开论述：绩效计划、绩效实施与监控；绩效评估；绩效反馈。具体分析和再设计了ZJ公司项目经理部绩效管理方案,对原有的绩效管理方案进行了完善。在绩效计划阶段,通过签订《项目管理目标责任书》以及缴纳项目风险抵押金,从而明确项目经理部和个人的绩效目标。在绩效实施与监控环节,在这一阶段管理者主要承担两项重要任务：持续不断的绩效沟通,并对员工进行绩效辅导与支持；记录员工的关键绩效行为,为绩效评价提供信息。在绩效评估阶段,通过建立一种标准的评价体系和评价方法,对项目经理部管理人员的绩效水平进行评估,并形成有价值的考评结果。在绩效反馈环节,建立一种绩效申诉机制,更好的应对项目员工对绩效结果产生的不满情绪,同时把绩效结果应用于四个环节,以促使绩效管理体系更好地发挥作用。最后还进行了相关的展望,提出公司为更好地落实绩效管理方案应重点加强的环节。
[Abstract]:After China's entry into WTO, domestic enterprises are facing more and more internal and external competition. With the intensification of competition, enterprises pay more attention to the integration of resources, and the human resources are the most important and valuable resources of the enterprise are becoming more and more important. Strengthening the human resource management of enterprises and improving the use efficiency of human resources also become the focus of the managers. Human resource management plays a more and more important role in the management of modern enterprise, which is the core of modern enterprise management, and performance management is an important part of enterprise's human resource management. It is becoming more and more important in modern enterprise management. As the core of human resource management, performance management is a real and important subject for managers of modern enterprises. As an effective means to realize the benefit of the enterprise, the performance management is highly valued by almost all the enterprises and their managers. For how to carry out the performance management effectively, the zJ company and its managers have been exploring and practicing. Based on the theory of performance management, this paper discusses the performance management process of zJ company in combination with the actual situation of the enterprise. With the domestic and foreign advanced performance management theory and the actual operation method, in combination with the management practice of the domestic enterprises, a set of rules of the market economy is designed, and the actual situation of the project management department of ZJ is met, and the performance management scheme of the management personnel of the project management department can be effectively stimulated, This is the main content of this paper. Based on the study of the relevant performance management theory and the performance management scheme of the excellent company, this paper redesigns the original performance management scheme by carefully analyzing the internal and external environment of the company's development and the advantages and disadvantages of the original performance management system. Through the re-design of the project management department's performance management plan, the work efficiency and the work enthusiasm of the management personnel of the project management department will be improved, and the operation benefit of the project management department will be improved, and the operation benefit of the whole company will be finally improved. At the same time, the research put forward the performance appraisal system with strong operability and application, which has certain reference and reference value to the performance appraisal scheme of the management personnel of the construction project management department of the construction enterprise. The main research methods of this paper are: literature research, investigation and observation, and after obtaining the basic situation of zJ, this paper fully analyzes the main problems existing in the company and the main factors that influence the performance management of the company. And then a targeted performance management scheme is designed. This paper puts forward the company's improved performance management plan, which focuses on four aspects: performance plan, performance implementation and monitoring, performance evaluation, performance feedback. The performance management plan of ZJ project management department is analyzed and redesigned, and the original performance management plan is improved. In the performance planning stage, the project management department and the individual's performance targets will be defined through the signing of the project management objective responsibility book> and the payment of project risk. In the performance implementation and monitoring link, the managers in this stage mainly bear two important tasks: continuous performance communication, performance guidance and support to the staff, and record the key performance behavior of the staff and provide information for the performance evaluation. In the stage of performance evaluation, the performance level of the management personnel of the project management department is evaluated through the establishment of a standard evaluation system and an evaluation method, and the valuable evaluation results are formed. In the performance feedback link, a performance complaint mechanism is established to better deal with the dissatisfaction of the project staff on the performance results, and to apply the performance results to the four links, so as to promote the performance management system to play a better role. Finally, the relevant expectation is made, and the key to the better implementation of the performance management plan should be put forward.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92

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