人性化护理管理在急诊护理管理中的应用

发布时间：2018-06-08 12:10

本文选题：急诊护理 + 人性化护理管理　；参考：《中国现代医生》2016年33期

【摘要】：目的评价人性化护理管理在急诊护理管理中的应用效果。方法选择2013年1月~2016年1月在我院急诊科就诊的患者100例,排除意识不清及药物过敏者、妊娠及哺乳期妇女者。100例急诊科收治入院的患者根据护理方法不同分为干预组50例、对照组50例,两组均行常规护理,其中干预组采取人性化护理管理干预措施,包括实施心理护理、环境护理、优化和规范急诊流程、加强护理人员人性化管理的服务理念,干预后,对比分析两组患者的焦虑心理干预前后的变化情况以及两组患者对护理工作的满意度。结果干预后,两组焦虑心理评分分别较干预前明显降低,其中干预组干预后的焦虑心理评分(41.86±6.23)分,显著低于对照组,组间比较差异具有统计学意义(P0.05)。干预组患者干预后2例不满意,总满意度达96%,明显高于对照组的护理满意度78%,组间比较差异具有统计学意义(P0.05)。结论在急诊护理管理中采取人性化护理管理效果好,可以明显缓解患者的紧张心理、提高护理满意度,促进疾病的恢复。
[Abstract]:Objective to evaluate the effect of humanized nursing management in emergency nursing management. Methods from January 2013 to January 2016, 100 patients in the emergency department of our hospital were selected. Among them, 50 patients were divided into intervention group (50 cases) according to different nursing methods, and 100 patients who were admitted to the emergency department of pregnancy and lactation were excluded from the patients with unclear consciousness and drug hypersensitivity, who were admitted to the emergency department of our hospital from January 2013 to January 2016. In the control group, 50 cases were treated with routine nursing. The intervention group adopted humanistic nursing management intervention measures, including psychological nursing, environmental nursing, optimizing and standardizing the emergency flow, strengthening the service concept of humanistic management of nursing staff. After intervention, the changes of anxiety before and after intervention and the satisfaction of the two groups were compared. Results after intervention, the scores of anxiety psychology in the two groups were significantly lower than those before intervention. The scores of anxiety psychological scores after intervention in the intervention group were 41.86 卤6.23, which were significantly lower than those in the control group. The difference between the two groups was statistically significant (P 0.05). Two patients in the intervention group were dissatisfied, the total satisfaction was 96, which was significantly higher than that of the control group. The difference between the two groups was statistically significant (P 0.05). Conclusion the humanized nursing management is effective in emergency nursing management, which can obviously relieve the tension of patients, improve the satisfaction of nursing and promote the recovery of diseases.
【作者单位】：浙江省绍兴市人民医院急诊科;
【基金】：浙江省中医药科技计划(2015KYB431)
【分类号】：R472.2

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