医院建设工程质量管理评价体系研究

发布时间：2018-01-13 17:44

本文关键词：医院建设工程质量管理评价体系研究　出处：《中国科学院大学(中国科学院工程管理与信息技术学院)》2017年硕士论文　论文类型：学位论文

【摘要】：医院工程的质量不仅关系到医疗服务的质量,医护人员的工作环境,更关系到就诊患者的身体健康。医院建筑工程由于其功能的特殊性以及管理的复杂性,导致医院建筑工程质量管理更具有重要意义。如何全面的、科学的、客观的对医院建设工程质量进行评价,并在此基础上对医院建设工程质量进行科学的监督、管理和控制,已经成为了全社会十分关心的问题。本文将根据医院建设工程质量的现状和实际管理工作中遇到的难点,对医院建设工程质量管理过程和特点进行阐述与分析,探讨医院建设工程质量管理在各阶段的质量控制要点和控制措施,有针对性的、科学的评价医院建设工程质量现状,并在此基础上进行研究。首先,通过阅读文献,对国内外质量管理的研究现状和实践经验进行研究,总结质量管理的要点、建设工程质量评价的关键;进而,深入分析医院建设工程质量的特殊性,在对以往35项工程总结的基础上利用专家访谈法分析影响医院建设工程质量的因素;其次,利用专家调查法、层次分析法对基础数据进行定量分析,调研覆盖不同阶层、不同身份的相关者,从不同视角收集经验和数据信息,利用软件计算各评价指标的影响程度;然后,对评价结果进行分析和总结,对各评价指标进行排序,找到关键影响因素,并利用质量管理方法制定质量管理措施;最后,将建立的评价体系应用与医院建筑工程实例中去,并制定相应的管理措施。本文将建立一个系统性、科学性、针对性的评价体系,对医院建设工程质量进行科学的描述和评价,并将该评价体系应用到工程实践中去,供医院工程管理者在实践中借鉴参考,探讨医院建设工程质量评价未来的发展趋势和作用机制,同时提高医院建设工程质量管理水平和医院建筑管理者的质量管理能力。
[Abstract]:Hospital engineering quality is not only related to the quality of medical service, the medical staff working environment, but also related to the health of patients. The hospital construction project because of its particularity and the complexity of management, leading to the hospital construction engineering quality management is more important. How comprehensive, scientific, objective evaluation the hospital construction project quality, and on the basis of the hospital construction project quality scientific supervision, management and control, is very concerned about the whole society has become a problem. In this paper, according to the difficulties of current situation of hospital construction project quality management and practical work, the hospital construction project quality management process and characteristics are expatiated and analyzed. Study, quality control points and control measures of hospital quality management of construction projects in various stages, targeted, scientific evaluation of hospital construction The quality status, and on the basis of this research. First, by reading literature, research situation and practical experience of quality management at home and abroad to study, summarize the main points of quality management, quality assessment of key construction projects; then, in-depth analysis of the particularity of the hospital construction project quality, in the analysis of the factors influencing the construction quality of hospital on the basis of summarizing the previous 35 projects on the use of expert interviews; secondly, using the method of expert investigation, AHP quantitative analysis of data on the basis of research method, covering different classes, different people from different perspectives of identity, experience and data collection information, the influence degree of the use of software to calculate the evaluation index; then, to analyze and summarize the evaluation results, the ranking of the evaluation index, find the key factors, and using the method of quality management to develop the quality management measures; finally, the The establishment of the evaluation system and application of the hospital building project example, and formulate corresponding management measures. This article will establish a systematic, scientific, pertinence evaluation system, scientific description and evaluation on hospital construction project quality, and the evaluation system is applied to the engineering practice, for the hospital project management reference in the practice of hospital construction quality assessment and the trend of its future development mechanism, and improve the hospital quality management level of construction projects and construction management of the hospital quality management capability.

【学位授予单位】：中国科学院大学(中国科学院工程管理与信息技术学院)
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TU712.3

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