我国快递服务格式合同法律问题研究

发布时间：2018-03-27 08:35

本文选题：快递服务格式合同　切入点：法律问题　出处：《新疆大学》2017年硕士论文

【摘要】：改革开放以来,随着我国国民经济的发展,网络购物等电子商务的逐渐盛行从而带动了我国快递行业的迅猛发展,快递产业已经融入到国民经济的发展中去。快递市场中各快递企业的良莠不齐,其中一部分快递企业为了自身利益的需要,在单方面订立快递服务格式合同时,存在限制对方权利,减少己方义务的格式条款,以及霸王条款的存在等等不合理的规定,消费者的权利得不到救济,维权难度增加,从而使得快递纠纷连年增速。笔者通过对快递服务格式合同法律问题进行研究,结合快递运单中存在的对消费者不公平的格式条款进行分析,从而根据问题提出相应的建议。本文的第一部分介绍了快递服务格式合同的概念、性质、特点和效力,便于从基础概念上对快递服务格式合同有一个全面的理解;第二部分运用了比较分析的方法,将国外几个典型国家的快递服务格式合同立法现状与国内快递服务的立法与现状进行对比;第三部分主要是阐述我国快递服务格式合同存在的问题,诸如保价条款不规范、未保价快件的赔偿标准不一、未保价快件的赔偿范围不明确以及签收条款的顺序不同而产生的法律问题、限定索赔期限等问题。通过对这些问题的探讨与阐释,从而得出现阶段我国快递服务格式合同中的漏洞与弊端;第四部分即针对上述的问题,从而提出完善我国快递服务格式合同的一些建议。快递服务业作为一项新兴产业,在实际操作与执行中肯定会呈现诸多法律问题,我国在立法、行政、司法方面应该对快递服务格式合同做出宏观性的把控。为了使消费者与快递企业双方之间能够平等互利,笔者在这些方面也进行了分析研究。
[Abstract]:Since the reform and opening up, with the development of the national economy of our country, the electronic commerce such as network shopping has become more and more popular, which has led to the rapid development of express delivery industry in our country. The express delivery industry has been integrated into the development of the national economy. In the express delivery market, the good and the bad of all express delivery enterprises are mixed, and some express delivery enterprises, in order to meet the needs of their own interests, are unilaterally concluding express service format contracts. There are unreasonable provisions such as restricting the other party's rights, reducing their own obligations, and the existence of hegemonic clauses, etc., the rights of consumers are not provided with relief, and the difficulty of safeguarding their rights increases. The author studies the legal problems of express service format contract, and analyzes the unfair format clause of express delivery bill. The first part of this paper introduces the concept, nature, characteristics and effectiveness of the express service format contract, which is convenient to have a comprehensive understanding of the express service format contract from the basic concept. The second part uses the comparative analysis method, compares the foreign several typical countries express service format contract legislation present situation and the domestic express delivery service legislation and the present situation; The third part mainly expounds the problems existing in the contract of express service format in our country, such as the non-standard clauses of the insured price and the different standard of compensation for the uninsured courier. The legal problems arising from the uncertainty of the compensation scope of the uninsured courier and the different order of the signing clauses, the limitation of the claim period, etc. Through the discussion and explanation of these problems, The fourth part aims at the above problems, and puts forward some suggestions to perfect the contract of express service format in our country. Express service industry is a new industry. In practice and implementation, there will definitely be a lot of legal problems. In our country, in the legislative, administrative and judicial aspects, we should make macro-control over express service format contracts. In order to enable consumers and express enterprises to be equal and mutually beneficial, The author has also carried on the analysis research in these aspects.
【学位授予单位】：新疆大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D923.6;D922.296

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