网络购物合同法律问题研究

发布时间：2018-04-02 07:21

本文选题：网络购物合同　切入点：成立和生效　出处：《华南理工大学》2016年硕士论文

【摘要】：当今时代是一个互联网的时代,计算机网络技术的迅猛发展给人民的生活带来了无限便利,人们足不出户就能从网上买到自己想要的东西——网络购物已成为人们生活中不可或缺的一部分。网络购物在给人们提供便捷的同时,由此产生的纠纷也日趋增加。消费者在网络购物过程中采取的网络购物合同的形式,属于电子商务合同的一种。由于当前国内专门针对此种交易模式的立法尚不完善,网络购物纠纷接连不断,网络购物问题已成为消费者们投诉的热点。本文除绪论和结语外,包括五部分。第一部分简要介绍了网络购物合同的概念及分类,分析网络购物合同与传统买卖合同的区别,得出网络购物合同的法律特征,为下文论述奠定基础。第二部分探讨了网络购物合同的成立和生效问题,对网络购物合同成立过程中的要约邀请、要约、承诺进行界定,明确了合同成立的时间和地点。对影响网络购物合同生效的四大问题进行探析:在网络购物合同主体方面分析了未成年人的缔约能力以及匿名交易问题,此外还介绍了网络欺诈交易的现状及危害,通过案例分析的方法研究了网络购物合同中格式条款的效力以及电子错误的问题。第三部分分析网络交易平台的民事责任。现行法律从公平角度出发,规定了网络交易平台承担最低限度的先行赔付责任以及侵权连带责任,但同时法律鼓励网络交易平台自行选择承担更宽松的民事责任,以更好地保障消费者的求偿权。第四部分分析了网络购物合同纠纷的司法救济和非诉救济的现状及缺陷。司法救济在法律适用、管辖法院的确定以及判决的执行方面均存在不足,导致消费者不愿通过司法救济解决纠纷。而非诉救济不具有法律约束力,难以有效执行。对此,我国有必要研究新型有效的纠纷解决机制。第五部分结合我国现状及国外发达国家的立法和司法经验,提出完善我国网络购物合同相关制度的建议。通过完善网络购物合同立法体系,推广适用新型争议解决机制,健全行政、社会团体以及网络交易平台的相关机制,全面完善我国网络购物合同制度,促进网络购物方式健康稳定发展。
[Abstract]:The present era is an era of the Internet. The rapid development of computer network technology has brought unlimited convenience to the people's life. People can buy what they want from the Internet without leaving home-online shopping has become an indispensable part of people's lives. Online shopping provides convenience to people at the same time. The resulting disputes are also increasing. The form of online shopping contracts adopted by consumers in the process of online shopping is a kind of electronic commerce contract. Online shopping disputes continue one after another, and online shopping has become a hot topic for consumers to complain about. In addition to the introduction and conclusion, this paper includes five parts. The first part briefly introduces the concept and classification of online shopping contracts. This paper analyzes the difference between online shopping contract and traditional purchase contract, and draws the legal characteristics of online shopping contract, which lays a foundation for the following discussion. The second part discusses the establishment and validity of online shopping contract. It defines the invitation to offer, offer and acceptance in the process of establishing the online shopping contract. This paper clarifies the time and place of contract formation, analyzes the four major problems that affect the effectiveness of online shopping contract: analyzes the underage's contracting ability and anonymous transaction in the aspect of the subject of online shopping contract. In addition, it also introduces the current situation and harm of network fraud, Through the method of case study, this paper studies the effectiveness of format clauses and the problems of electronic error in online shopping contract. The third part analyzes the civil liability of online trading platform. It stipulates that the online trading platform shall assume the minimum liability for advance payment and joint liability for infringement, but at the same time, the law encourages the online trading platform to choose to assume more lenient civil liability. The fourth part analyzes the current situation and defects of judicial relief and non-litigation relief in online shopping contract disputes. There are deficiencies in the determination of the competent court and in the enforcement of the judgment, resulting in consumers' unwillingness to resolve disputes through judicial remedies... rather than litigation remedies, which are not legally binding and difficult to enforce effectively. It is necessary to study new and effective dispute resolution mechanism in China. The fifth part combines the current situation of our country and the legislative and judicial experience of foreign developed countries. Through perfecting the legislative system of online shopping contract, popularizing and applying the new dispute resolution mechanism, perfecting the related mechanism of administration, social organization and network trading platform, putting forward the suggestion of perfecting the related system of our country's network shopping contract. Perfect our country network shopping contract system in an all-round way, promote the healthy and stable development of network shopping way.
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：D923.6

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