六西格玛管理在F公司质量改善中的应用研究

发布时间：2018-04-24 17:25

本文选题：质量改善 + TQM　；参考：《郑州大学》2016年硕士论文

【摘要】：6Sigma可以看作是全面质量管理的一种继承性的新发展。在通用电气应用六西格玛取得巨大成功之后,六西格玛已经为许多世界500强企业所关注、认识并接受,并逐步从电子、机械、化工等制造业走向电子商务、银行、航空等服务业。品行天下,质定未来------F公司是多年从事计算机通讯、消费性电子等产品开发应用的高新科技企业。在品质为上的时代,F公司从高层主管到基层线长技术员,遵循着TQM(全面质量管理)模式,改善品质,提升产品良率及制程直通率,进而赢得客户的信赖。本文以6Sigma在案例实施中的应用研究为出发点,深入剖析F企业质量管理。案例以Housing产品上下Patch在组立过程中出现的溢胶不良问题,根据公司品质方针,按照预计效益、量产时间、客户等级、技术难度、推广性等因素,用六西格玛项目改进模式基于DMAIC的管理工具和手法进行质量改善,使该制程一次良率从67.11%提升为97.08%,每年为公司节约1031万人民币,并结合五地六区的推广使用,避免同类型问题发生。最后对F公司推行6Sigma管理项目进行总结并提出了改进建议,可供其他推行6Sigma管理的企业借鉴与参考。六西格玛对F公司而言不仅仅是质量管理方针,从某种意义上来讲,六西格玛价值观和改进方法将持续融入企业文化,全面提升公司的核心竞争力。
[Abstract]:6Sigma can be regarded as a new development of TQM. After the great success of GE's application of six Sigma, six Sigma has been paid attention to, recognized and accepted by many of the top 500 enterprises in the world, and has gradually moved from electronic, mechanical, chemical and other manufacturing industries to electronic commerce, banks, etc. Services such as aviation. The company is engaged in computer communications, consumer electronics and other products development and application of high-tech enterprises. In the quality-oriented era, the company from the top supervisor to the grass-roots line leader technician, follow the TQM (Total quality Management) model, improve quality, improve product yield and process pass rate, and then win the trust of customers. Based on the application research of 6Sigma in case implementation, this paper analyzes F enterprise quality management in depth. According to the company quality policy, according to the expected benefit, mass production time, customer grade, technical difficulty, popularization and other factors, The six Sigma project improvement model is based on the DMAIC management tools and techniques to improve the quality of the process. The primary yield of the process has been raised from 67.11% to 97.08%, saving 10.31 million RMB per year for the company, and combining with the promotion and use of the five regions and six districts. Avoid problems of the same type. Finally, this paper summarizes the 6Sigma management project in F Company and puts forward some suggestions for improvement, which can be used for reference by other enterprises carrying out 6Sigma management. Six Sigma is not just a quality management policy for F Company. In a sense, six Sigma values and improvement methods will continue to integrate into corporate culture and enhance the core competitiveness of the company.
【学位授予单位】：郑州大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：F273.2;F426.63

【相似文献】