移动账务管理系统的设计与实现

发布时间：2018-05-02 16:44

本文选题：账务系统 + 模型-控制器-视图　；参考：《湖南大学》2016年硕士论文

【摘要】：中国移动自2004年成立以来,作为电信商的一员,一直保持着快速的发展步伐。但随着我国电子商务、数据多媒体等新兴业务的出现,传统的移动账务系统已经不能满足日益增长的客户需求。传统的账务管理系统只是对客户的账务进行管理,忽略了客户信息中潜在的大量有价值的信息,导致无法为客户制定他们真正需要的业务。本文着眼于移动账务管理的需求,同时结合数据挖掘,设计并实现了一种可以有效挖掘客户和移动业务信息的账务管理系统。本文首先结合了信息化的发展趋势以及国内外账务管理系统和数据挖掘的研究现状,针对账务管理中的业务需求以及客户的信息挖掘需求,按照软件工程的流程,设计了系统的用例图以及流程图,完成了对移动账务管理系统的分析与设计,系统分为7个功能模块:呆坏账管理模块、用户账款管理模块、账单管理模块、客户信息管理模块、业务管理模块、决策分析模块和系统管理模块。系统基于MVC架构,采用JAVA开发,引入了数据挖掘和数据仓库等技术,利用聚类和关联规则算法对中国移动的客户信息进行数据挖掘和分析。移动账务管理系统在实现移动账务信息化管理的同时也挖掘了客户中潜在的价值,了解到客户的特征和需求,为移动管理层提供了科学的决策依据。该系统运用计算机网络技术和数据挖掘技术,实现了移动账务管理工作的信息化管理和客户信息的挖掘,系统的使用一方面能避免了人工操作所引起的差错,提升移动账务管理的效率和质量,具有一定的实用性,另一方面能了解用户的特点,为用户定制业务。
[Abstract]:China Mobile since its establishment in 2004, as a member of telecommunications companies, has been maintaining a rapid pace of development. However, with the emergence of electronic commerce, data multimedia and other new services in China, the traditional mobile accounting system can no longer meet the increasing needs of customers. The traditional accounting management system only manages the account affairs of the customer, neglecting a large amount of potential valuable information in the customer information, resulting in unable to make the business that they really need for the customer. Based on the requirement of mobile account management and data mining, this paper designs and implements a kind of account management system which can effectively mine customer and mobile business information. This paper first combines the development trend of information technology and the research status of domestic and foreign accounting management system and data mining, aiming at the business requirements of account management and customer information mining needs, according to the flow of software engineering, The use case diagram and flow chart of the system are designed, and the analysis and design of the mobile account management system are completed. The system is divided into seven functional modules: bad account management module, user account management module, bill management module. Customer information management module, business management module, decision analysis module and system management module. The system is based on MVC architecture, developed by JAVA, introduced data mining and data warehouse technology, and used clustering and association rules algorithm to mine and analyze the customer information of China Mobile. The mobile account management system not only realizes the information management of mobile accounts, but also excavates the potential value of customers, understands the characteristics and needs of customers, and provides a scientific basis for decision-making of mobile management. The system uses computer network technology and data mining technology to realize the information management of mobile account management and the mining of customer information. On the one hand, the use of the system can avoid the errors caused by manual operation. It is practical to improve the efficiency and quality of mobile account management. On the other hand, it can understand the characteristics of users and customize services for users.
【学位授予单位】：湖南大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.52

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