网络消费中消费者权益保护问题研究

发布时间：2018-05-06 22:40

本文选题：网络消费 + 消费者权益　；参考：《贵州师范大学》2017年硕士论文

【摘要】：在网络经济迅猛发展的当今,网络消费以其独有的便利性优势,极大地方便了人们的生活,但在网络消费中也充斥着许多欺诈、虚假宣传等侵害消费者权益的行为。目前我国对网购消费者权益保护的研究也有了一定进展,提出了消费者权益保护在立法保护方面不足的问题,且提出了强化经营者披露义务、加强网络购物监管力度、完善纠纷解决机制等观点。总体上来说,这些都有利于对网络购物消费者权益的保护。但是,现有的研究大多仅仅从某一特定的视角出发探讨网络消费者权益的法律保护,缺乏综合保护的意识。笔者认为,随着网络经济的发展,网络消费者权益的侵害出现了日益严重的复杂性,加强网络消费者权利保护,应当从综合保护的视角出发,健全各种保护机制,并充分重视各种保护机制的协同、联动作用,在保护单个消费者权益的同时,注重消费者普遍的利益保护,使侵害消费者权益的种种社会现象能够在整体上得到有效的控制。本文由引言、正文和结语三个部分构成。在引言部分,阐述了选题研究的背景和意义,以及对于该选题国内外研究的现状。其次,还介绍了本文的创新点和重点。在正文部分,分四个章节进行了具体的阐述:第一章,对网络消费中消费者权益保护进行概述。介绍了网络消费的特征及网络消费中消费者权益保护的困境,提出了我国网络消费中消费者权益的法律规制及其不足;第二章,通过对国外网络消费者权益保护法律机制进行分析进而对我国得以启示;第三章,提出协调网络消费者权益保护的相关机制,完善立法、执法、社会服务三方面机制;第四章,针对网络消费者权益保护制度的不足提出具体建议。最后是结语部分,对文章观点作简要概括。
[Abstract]:With the rapid development of network economy, Internet consumption greatly facilitates people's life with its unique advantage of convenience, but it is also full of fraud, false propaganda and other behaviors that infringe on consumers' rights and interests. At present, the research on the protection of consumers' rights and interests of online shopping has also made some progress in our country. It has raised the problem that the protection of consumers' rights and interests is insufficient in the aspect of legislation protection, and has also proposed to strengthen the disclosure obligations of operators and to strengthen the supervision and control of online shopping. Perfect dispute resolution mechanism and other viewpoints. Overall, these are conducive to the protection of online shopping consumer rights and interests. However, most of the existing studies only discuss the legal protection of network consumers' rights and interests from a specific angle of view, and lack the consciousness of comprehensive protection. The author thinks that with the development of network economy, the infringement of network consumers' rights and interests is becoming more and more complicated. In order to strengthen the protection of network consumers' rights, we should perfect all kinds of protection mechanisms from the angle of comprehensive protection. And pay full attention to the coordination and linkage of various protection mechanisms, while protecting the rights and interests of individual consumers, pay attention to the protection of the general interests of consumers, so that all kinds of social phenomena infringing on the rights and interests of consumers can be effectively controlled as a whole. This paper consists of three parts: introduction, text and conclusion. In the preface, the background and significance of the research on the topic and the status quo of the research at home and abroad are described. Secondly, this paper also introduces the innovation points and key points. In the main part, it is divided into four chapters: the first chapter, the consumer rights and interests protection in the network consumption is summarized. This paper introduces the characteristics of network consumption and the dilemma of consumer's rights and interests protection in network consumption, and puts forward the legal regulation and deficiency of consumer's rights and interests in our country's network consumption. Through the analysis of foreign network consumer rights and interests of the legal mechanism to enlighten our country; chapter III, proposed coordination of the network consumer rights and interests protection mechanism, improve legislation, law enforcement, social services three mechanisms; chapter four, In view of the network consumer rights and interests protection system insufficiency puts forward the concrete proposal. The last part is the conclusion, which briefly summarizes the views of the article.
【学位授予单位】：贵州师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D923.8

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