福建省G银行支行行长胜任力模型的构建及应用研究

发布时间：2018-06-22 12:50

本文选题：支行行长 + 胜任力　；参考：《福州大学》2014年硕士论文

【摘要】：近年来,商业银行面临的同业竞争和市场风险日益加剧与复杂化,国内外金融市场依然面临着诸多不确定性,如何有效应对挑战,把握历史机遇,顺利实现银行的经营转型及可持续发展,首要的关键任务是建立起一支胜任的管理者队伍。而支行行长作为管理者队伍中的重要群体,在银行中承上启下,既是决策者又是执行者,他们作为市场前沿支配各项资源的主体,是富有活力的、赋予银行生机的重要因素,其能力素质、工作态度等则直接影响到支行队伍的凝聚力、战斗力和整体工作成效,进而关系到银行的经营管理水平,对银行的改革发展全局起着关键作用。但目前福建省G银行支行行长队伍的整体素质不容乐观,其中部分支行行长现有的能力素质、工作态度等已逐渐难以适应当前银行转型发展；与此同时,传统的主要针对知识、技能、经历及业绩等“硬件”要求方面提升的支行行长队伍建设发展模式,在当前银行面临具有较大不确定性和复杂特征的国内外经济金融环境下的发展变革挑战时,也逐渐显现出了局限性和不适应性。因此本文引入胜任力理论,以期通过支行行长胜任力模型的构建及应用有效解决这些问题。本文在胜任力相关理论研究的基础上,介绍了福建省G银行的基本概况,着重阐述了福建省G银行在当前错综复杂的经营环境下面临的机遇和挑战,并针对其当前的发展形势与主要任务,分析了支行行长胜任力素质方面的新要求,在此基础上主要运用了行为事件访谈法、问卷调查法及统计分析法等多种科学方法构建了与福建省G银行战略发展相适应的支行行长胜任力模型。本文还进一步就如何建立基于胜任力模型的支行行长胜任力测评系统进行了研究,并探讨了该模型在支行行长选拔、支行行长队伍盘点、培训开发、绩效考核及支行行长后备人才队伍建设工作中的应用,为进一步完善支行行长队伍建设提供了有效思路,对提升支行行长队伍的战斗力有着较高的实用价值。
[Abstract]:In recent years, the interbank competition and market risk are becoming more and more serious and complicated, and the domestic and foreign financial markets are still facing many uncertainties. How to effectively deal with the challenges and seize the historical opportunities, The most important task is to set up a competent management team to realize the management transformation and sustainable development of the bank. As an important group of managers, branch governors are both decision-makers and executors in the banks. They are the main bodies that dominate all kinds of resources at the forefront of the market, and they are dynamic and important factors that give the banks vitality. Its ability quality and working attitude directly affect the cohesion, combat effectiveness and overall working effect of the branch team, and then affect the management level of the bank, and play a key role in the reform and development of the bank. However, at present, the overall quality of the Group of Governors of the G Branch Bank of Fujian Province is not optimistic, and some of them have been unable to adapt to the current transformation and development of the bank, such as the existing competence quality and working attitude of some of them. At the same time, the traditional mainly focuses on knowledge. The construction and development model of the team of branch governors in terms of "hardware" requirements such as skills, experience and performance is now facing the challenges of development and transformation in the domestic and foreign economic and financial environment, which is characterized by greater uncertainty and complexity of the banks. Also gradually showed the limitation and the inadaptability. Therefore, this paper introduces competency theory to solve these problems effectively through the construction and application of competency model. Based on the research of competency theory, this paper introduces the basic situation of G Bank in Fujian Province, and emphatically expounds the opportunities and challenges faced by G Bank in Fujian Province under the current complicated operating environment. According to its current development situation and main tasks, this paper analyzes the new requirements of the competence and quality of the governor of the branch bank, and on this basis mainly uses the behavior event interview method. Several scientific methods, such as questionnaire survey and statistical analysis, are used to construct the competency model of bank governor in accordance with the strategic development of G Bank in Fujian Province. This paper also makes a further study on how to establish a competency evaluation system for branch governors based on competency model, and discusses the selection of branch governors, the inventory of branch governors, the training and development of the model. The application of performance appraisal and the construction of reserve talents for branch governors provides an effective train of thought for further improving the construction of branch governors and has a higher practical value for enhancing the combat effectiveness of branch governors.
【学位授予单位】：福州大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F832.33

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