国有银行员工归属感提升策略研究：以中国农业银行Y支行员工为研究对象

发布时间：2018-03-16 16:52

本文选题：农业银行　切入点：归属感　出处：《延边大学》2017年硕士论文　论文类型：学位论文

【摘要】：中国的银行业发展是社会进步的一个重要助力和支持,国家和社会都十分重视银行业的建设,目前随着外资银行、合资银行以及私人银行的介入,中国银行业一改过去五大银行的垄断态势,为竞争和进步提供了更多地机会和空间。伴随着银行业整体局势的变化,原来的国有银行面临着巨大的冲击,对于如何加强企业的自身管理和市场竞争力,做出改变已经是迫在眉睫的事情了。在企业的竞争力提升中,员工的归属感、凝聚力显然是一项重要的指标,是评价一家企业是否能够持续、高速发展的内在动力。因此,对于怎样提升员工的归属感就成为了一项不容忽视的课题。本文在总结了前人的研究成果的基础上,分析现有归属感测量方法,针对银行业的特殊情况,找出合理的测量工具,以农业银行Y支行为例,在对该行组织现状及员工归属感进行调查的基础上,总结出从功利性、参与性、亲属性、目标性、精神性五大层次以及从组织公平、绩效考核、培训制度、组织文化四个归属感影响因素方面,对Y支行员工归属感问题进行了调查分析。根据数据分析,可以看出Y支行员工在归属感的亲属性、精神性、功利性形成方面存在一定的弊端,在不同年龄、不同工作地域、不同岗位上思想存在一定波动,这些问题都将影响归属感的产生和质量。因此有针对的提出了管理启示:一是合理调整薪酬分配制度;二是科学安排轮岗制度;三是提高培训制度的科学性和针对性;四是完善企业文化建设,营造良好工作氛围,体现企业以人为本的理念,让员工与企业共命运,同发展。通过研究发现,中国农业银行Y支行员工对于自身企业的归属感仍旧存在较大的提升空间,在组织公平、绩效制度、培训体系、组织文化等方面都需要进行更为科学、合理的调整和改进,对于原有银行业功利性激励的管理方法必须做出及时的改变,增加员工在精神性、亲属性方面的体验,在企业文化的落实推广方面做出更多地尝试。只有这样才能够使Y支行员工真正具备扎实的归属感,在日常的工作中,为组织做出更多地贡献和助力。
[Abstract]:The development of the banking industry China is an important power and support of social progress, the construction of the state and society attaches great importance to the banking industry, with the foreign banks, joint venture banks and private banks involved, Chinese banking changed the past five big banks monopoly situation, provide more opportunities and space for competition and progress. Accompanied by changes in the overall situation in the banking sector, the state-owned banks are facing a huge impact, how to strengthen enterprise management and market competitiveness, is already imminent things change. To enhance the competitiveness of enterprises, employees' sense of belonging, cohesion is clearly an important indicator, evaluation whether an enterprise can be sustained, rapid development of internal power. Therefore, how to enhance their sense of belonging has become an important task. This paper summarizes the previous Based on the research results, analysis of the existing attribution measurement method, for the special case of the banking industry, find out the reasonable measurement tool, the Agricultural Bank Y branch as a case, based on the investigation in the organization status and the employees' sense of belonging, summed up from the utilitarian, participation, pro attribute target the spirit of the five levels, as well as from organizational justice, performance appraisal, training system, factors affecting the sense of organizational culture four ownership, sense of Y branch staff ownership were analysed. According to the data analysis, we can see that the Y branch staff in the sense of belonging to the parent attribute, spirit, has some disadvantages the formation of utilitarian, in different ages, different regions, some fluctuations exist on different positions, these problems will affect the quality and sense of belonging. So we propose a management revelation: one is to adjust the salary Distribution system; two is the scientific arrangement of rotation system; three is to improve the scientific training system and targeted; the four is to improve the construction of enterprise culture, to create a good working atmosphere, enterprise reflects the people-oriented concept, let employees and enterprises a common destiny, with development. Through the study found that the Agricultural Bank of Chinese Y branch employees for their own enterprises the sense of belonging is still a large space to improve the organizational justice, performance system, training system, organizational culture and other aspects need to be more scientific, reasonable adjustments and improvements to the existing management methods of banking utilitarian motivation must be timely change, increase staff in spirit, pro attribute experience. To make more efforts in promoting enterprise culture. Only in this way can make the Y branch employees really have a solid sense of belonging, in the daily work, do more for the organization Contribution and assistance.

【学位授予单位】：延边大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F832.33

【相似文献】