农业银行LY支行绩效评价问题研究

发布时间：2018-04-17 01:33

本文选题：商业银行 + 绩效评价　；参考：《吉林财经大学》2017年硕士论文

【摘要】：当前经济环境下,以传统金融模式为代表的银行业正面临着严重的冲击。冲击包括来自外部的新金融模式如互联网金融等,商业银行内部管理水平不够先进,经营模式单一。在如此内忧外患的情况下,商业银行要提升自身的管理水平,其中很重要的一点是要提高绩效管理水平。本文以LY支行为例,介绍了一种新的绩效考评体系,本文分析了这种绩效考评体系在LY支行实施的可行性与这种体系的优越性。本文首先对需要用到的理论进行综述,包括绩效考评理论、利益相关者理论、平衡计分卡理论、关键绩效指标理论;第二部分介绍案例银行的基本情况,包括目前的经营状况和目前的绩效考评体系以及利益相关者对目前绩效考评体系的评价;第三部分分析案例银行绩效考评体系存在的问题以及问题的成因;第四部分是对BSC-KPI体系的设计,首先分析BSC-KPI体系的可行性和与原绩效考评体系相比存在的优势,然后介绍新体系建立要遵循的原则,包括战略导向原则、二八原则、持续改进原则;最后介绍新体系的具体建立步骤,确立战略目标,平衡计分卡体系建立并寻找关键成功因素,找出关键指标后绘制战略地图;第五部分是结束部分,是对文章的总结和将来的展望。
[Abstract]:Under the current economic environment, the banking industry, represented by the traditional financial model, is facing a serious impact.The impact includes the external new financial model such as Internet finance, the internal management level of commercial banks is not advanced enough, and the management model is single.In such a situation of internal and external problems, commercial banks to improve their own management level, one of the most important is to improve the performance management level.Taking LY branch as an example, this paper introduces a new performance appraisal system, and analyzes the feasibility and superiority of the performance appraisal system in LY branch.Firstly, this paper summarizes the theories that need to be used, including performance appraisal theory, stakeholder theory, balanced scorecard theory, key performance index theory. The second part introduces the basic situation of the case banks.The third part analyzes the problems existing in the performance appraisal system of the case banks and the causes of the problems.The fourth part is the design of BSC-KPI system. Firstly, it analyzes the feasibility of the BSC-KPI system and the advantages compared with the original performance appraisal system, then introduces the principles to be followed in the establishment of the new system, including the strategic guiding principle, the two-eighth principle.The principle of continuous improvement; finally introduces the concrete steps to establish the new system, establish the strategic objectives, balance the scorecard system and find the key success factors, identify the key indicators and draw the strategic map; the fifth part is the end part.Is the summary of the article and future prospects.
【学位授予单位】：吉林财经大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F832.33;F830.42

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