MX商业银行营业网点绩效考评研究

发布时间：2018-04-29 01:40

本文选题：商业银行 + 营业网点　；参考：《西安理工大学》2017年硕士论文

【摘要】：随着我国金融服务行业的飞速发展及银行产业全球化竞争激烈程度的日益加剧,在客户对金融服务更高的要求下,商业银行如何充分利用银行网点现有资源以最优的投入获取更高的效益,如何做强做精各项金融服务业务充分发挥效能优势,成为商业银行生存发展的关键。科学搭建我国商业银行营业网点的绩效考评体系,基于战略角度进行框架构建,通过合理、公平、适用的绩效考评方法及评价标准研究设计,是实现营业网点资源优化配置,充分发挥团队效用,提高经营业绩及市场占有率,保障战略目标达成的关键。本文以MX商业银行营业网点为研究对象,首先,对国内外成熟的绩效管理理念及组织绩效考评成功案例进行论述,并对MX商业银行营业网点绩效考评现状及问题分析,为方案的设计提供思路及方法。其次,采用平衡计分卡以商业银行的组织战略发展愿景为导向构建战略地图,加强考核办法对重点战略驱动因素分解传导作用,基于经营及发展重点坚持综合统筹、全面覆盖的原则对四个维度的考评指标体系进行设计,并采用层次分析法配置指标权重,坚持“一指标一标准”原则,以提高考评科学性及操行性。最后,从绩效考评结果应用、保障举措方面提出意见及建议,强调必须重视绩效考评结果应用及激励效果,重视绩效考评持续改进、动态修订的管理思路,从而打造MX商业银行“综合化、全量化、多功能”的营业网点,保障MX商业银行战略远景实现及行业综合竞争力提升。
[Abstract]:With the rapid development of the financial service industry in our country and the fierce competition of the banking industry globalization, under the higher requirements of the customer to the financial service, How to make full use of the existing resources of the bank network to obtain higher benefits with the best input and how to make the best use of all kinds of financial services to give full play to the advantages of efficiency has become the key to the survival and development of commercial banks. Scientific construction of the performance evaluation system of commercial banks in China, based on the strategic perspective of the framework construction, through reasonable, fair, applicable performance evaluation methods and evaluation standards research and design, is to achieve the optimal allocation of business network resources, Give full play to team utility, improve business performance and market share, ensure the key to achieve strategic objectives. This article takes MX commercial bank business network as the research object, first, discusses the domestic and foreign mature performance management idea and the organization performance appraisal success case, and analyzes the MX commercial bank business network performance appraisal present situation and the question. To provide ideas and methods for the design of the scheme. Secondly, the balanced Scorecard is adopted to construct the strategic map based on the vision of the organization strategy development of the commercial bank, and the assessment method is strengthened to decompose and conduct the key strategic driving factors, and based on the management and development emphasis, it insists on the comprehensive coordination. The principle of comprehensive coverage designs the evaluation index system of four dimensions, and adopts AHP to configure the index weight and adhere to the principle of "one index and one standard" in order to improve the scientific and operational nature of the evaluation. Finally, from the aspect of application of performance evaluation results and protection measures, the author puts forward some suggestions, emphasizes that we must attach importance to the application of performance appraisal results and the effect of incentives, and pay attention to the management ideas of continuous improvement and dynamic revision of performance appraisal. In order to create MX commercial bank "comprehensive, fully quantified, multi-functional" business network, to ensure the realization of the MX commercial bank strategic vision and enhance the comprehensive competitiveness of the industry.
【学位授予单位】：西安理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F832.33

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