中国银行G分行D部门绩效管理体系改革研究

发布时间：2018-05-07 13:03

本文选题：商业银行 + 绩效管理　；参考：《广东外语外贸大学》2017年硕士论文

【摘要】：绩效管理在评估商业银行的目标、激励管理层和发展策略等方面扮演重要角色。随着全球竞争的日益激烈和技术变化的加快,设计一套行之有效的绩效管理体系对于商业银行的生存和成功是至关重要的。而目前我国大多数商业银行推行的绩效管理体系仍然比较多依靠单一的财务指标考核体系来进行批评,存在不科学、不合理的地方,有待进一步改进和完善。因此,建立一套科学的绩效管理体系对增强商业银行的核心竞争力有着十分重要的作用。本文根据所学人力资源管理学理论,采用文献研究及案例分析相结合的方法,对中国银行G分行D部门进行研究,通过问卷调查等方式,发现其存在单纯追求利润目标、“一把手”定期轮调影响战略执行、领导者对绩效管理重视度及认识度不足、考核实施与战略目标脱节、绩效管理体系不完善等问题,并使用深入访谈的方式对上述问题进行原因分析,提出了适当增加非财务指标、“一把手”岗位轮调与绩效管理挂钩、统一各管理层思想认识、建立绩效管理战略导向、完善绩效管理体系等五方面的建议,为该行进一步完善绩效管理提供了参考。
[Abstract]:Performance management plays an important role in evaluating the objectives of commercial banks, motivating management and development strategies. With the increasingly fierce global competition and the acceleration of technological changes, it is very important to design an effective performance management system for the survival and success of commercial banks. At present, the performance management system implemented by most commercial banks in our country still relies on a single financial index assessment system for criticism. There are unscientific and unreasonable places, which need to be further improved and improved. Therefore, the establishment of a scientific performance management system plays a very important role in enhancing the core competitiveness of commercial banks. According to the theory of human resource management, this paper studies the D department of G branch of Bank of China by using the method of literature research and case analysis, and finds out that there exists a simple pursuit of profit goal by means of questionnaire investigation. The periodic rotation of the first leader affects the implementation of the strategy, the lack of attention and understanding of the performance management by the leaders, the disconnection between the implementation of the appraisal and the strategic objectives, the imperfection of the performance management system, and so on. Using in-depth interviews to analyze the reasons for the above problems, the paper puts forward the appropriate increase of non-financial indicators, the rotation of the "head" post and the performance management, unifies the thinking of the management, and establishes the strategic direction of performance management. The suggestions of perfecting the performance management system provide a reference for the bank to further improve the performance management.
【学位授予单位】：广东外语外贸大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F832.33

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