基于平衡计分卡的建设银行松原分行绩效管理体系构建研究
[Abstract]:With the development of economic globalization and the rapid development of China's economy, the development of financial market has been gradually in line with the international financial market. The traditional performance management method mainly uses the financial index as the standard to measure its own business performance and achievement, neglecting the important significance that the non-financial index can play in the future development process of the bank, so, It is an urgent task for modern banks to design an effective performance appraisal tool. As a new performance management and evaluation tool, the balanced scorecard plays an extremely important role in the strategic development and internal operation of the enterprise. The balanced scorecard defines the strategic objectives of the organization through four dimensions. At the same time, they are divided and refined step by step, each index is implemented to every department and even every employee level, in a certain angle and to a certain extent, Avoid the traditional financial indicators as the main measurement of performance management shortcomings. This paper expounds the current research situation of performance management at home and abroad, clarifies the concrete connotation and significance of performance management, and finds out the defects of these performance appraisal methods by analyzing and studying the traditional performance management tools. This paper takes Songyuan Branch of China Construction Bank as the research object, mainly adopts the questionnaire method to deeply analyze and study the current situation of the performance management of Songyuan Branch of China Construction Bank, and find out the existing problems and reasons of the performance management of Songyuan Branch of China Construction Bank. This paper introduces the theory of balanced Scorecard, after expounding its basic content frame and core idea in detail, combining with the actual situation and strategic goal of Songyuan Branch of China Construction Bank, from the financial affairs of balanced Scorecard, the customer, Starting from the four dimensions of internal business process and learning and growth, this paper selects the key performance evaluation indicators and gives the corresponding weights by questionnaire, and designs a performance management system of balanced scorecard for Songyuan Branch of China Construction Bank. At the end of the paper, the points needing attention and the effective measures to implement the balanced Scorecard are discussed. The main contribution of this paper is to put forward the performance management model of commercial banks based on balanced scorecard, and to establish a set of scientific and effective performance management system for Songyuan Branch of China Construction Bank in combination with its actual situation and strategic objectives. It is of practical significance for other commercial banks to establish a performance management system that conforms to their own development.
【学位授予单位】:吉林财经大学
【学位级别】:硕士
【学位授予年份】:2017
【分类号】:F832.33
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