企业员工工作压力、工作心理脱离与情绪衰竭的关系研究

发布时间：2018-05-02 20:24

本文选题：工作压力 + 工作心理脱离　；参考：《合肥工业大学》2016年硕士论文

【摘要】：当前,中国经济发展正处于转型期,进入“新常态”阶段。尤其是随着“互联网+”和智能化时代的到来,企业面临转型升级,企业员工也承担着与日俱增的工作压力。过大的工作压力给员工带来生理、心理和行为方面的不良影响,给家庭、企业和社会都造成了极大的损失,工作压力在西方社会被看作是引起职业病的第二大诱因。同时,工作导致的情绪衰竭也会带来很多负面影响,情绪衰竭不仅会影响员工的生理和心理健康,还会降低组织绩效和组织运行效率。如何管理工作压力、改善员工情绪衰竭状态,成为企业管理实践亟需解决的问题。本文基于以上研究背景,通过对工作压力、工作心理脱离和情绪衰竭三者关系辨析后提出,工作心理脱离作为一种个体心理认知,在工作压力和情绪衰竭间起着一定作用。本文采用理论分析与实证研究相结合的研究方法,在工作压力和情绪衰竭之间引入工作心理脱离作为调节变量,构建了工作压力、工作心理脱离和情绪衰竭三者的关系假设模型,并提出相关假设,以长三角地区的企业员工为实证对象,针对研究内容进行问卷调查,利用Excel和SPSS22.0软件对数据进行统计分析,运用相关分析和回归分析以及层次回归分析等统计方法研究工作压力的各个维度对员工情绪衰竭的影响及工作心理脱离在工作压力与情绪衰竭间的作用。最后,本文针对实证分析结果,提出相应的工作压力管理、提升员工工作心理脱离水平的有效措施和建议。
[Abstract]:At present, China's economic development is in the transition period, entering the "new normal" stage. Especially with the arrival of the "Internet" and intelligent era, enterprises are facing transformation and upgrading, and their employees are also under increasing pressure. Excessive work stress has brought adverse effects on staff in physical, psychological and behavioral aspects, and has caused great losses to families, enterprises and society. Work stress is regarded as the second inducement of occupational diseases in western society. At the same time, the emotional exhaustion caused by work will bring a lot of negative effects. Emotional exhaustion will not only affect the physical and mental health of employees, but also reduce organizational performance and organizational efficiency. How to manage work pressure and improve employee's emotional exhaustion is an urgent problem in enterprise management practice. Based on the above research background, this paper points out that as a kind of individual psychological cognition, work psychological detachment plays a certain role in the relationship between work stress, work psychological detachment and emotional exhaustion through the analysis of the relationship among work stress, work psychological detachment and emotional exhaustion. In this paper, the method of combining theoretical analysis with empirical research is used to construct work stress by introducing work-psychological disconnection between work stress and emotional exhaustion as a regulating variable. A hypothetical model of the relationship between work psychological detachment and emotional exhaustion is put forward. Taking the enterprise employees in the Yangtze River Delta as the empirical object, a questionnaire survey is carried out on the contents of the study, and the data are statistically analyzed by Excel and SPSS22.0 software. The effects of each dimension of work stress on employees' emotional exhaustion and the effect of work psychological disconnection on the relationship between work stress and emotional exhaustion were studied by means of correlation analysis regression analysis and hierarchical regression analysis. Finally, according to the results of empirical analysis, this paper puts forward some effective measures and suggestions to improve the level of the employees' psychological separation from work.
【学位授予单位】：合肥工业大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：F272.92

【相似文献】