工作要求对工作倦怠的影响：工作资源、职业使命感对其调节作用的实证研究

发布时间：2018-05-12 15:52

本文选题：工作要求 + 工作资源　；参考：《云南财经大学》2017年硕士论文

【摘要】：随着经济和社会的发展,企业员工面临着越来越多的工作要求,也越来越强烈的感受到工作倦怠的状况,近几十年经济和社会的发展必然让企业和员工不断用力追赶,所以工作倦怠也是其必然结果。工作倦怠的出现,会影响员工个体的组织行为和职业发展,并且也给企业带来影响。本文基于工作要求资源模型,讨论工作资源和职业使命感是怎样影响工作要求和工作倦怠之间的关系的,进而针对性提出意见和建议,让企业在选人、育人、用人、留人等方面采取相应措施,以保证员工有着良好的职业使命感来面对工作种的种种压力和要求,同时也在工作种提供给员工相应的工作资源,来让员工更好地完成工作,减少工作倦怠的产生。本文采用文献分析法和问卷调查法共同对所提出的模型进行理论和实证方面的研究。先对以往学者的研究文献进行梳理,为本研究奠定理论基础。后使用经学者修订后的量表对研究对象进行问卷调查,问卷中使用了工作倦怠量表(MBI-GS)、工作资源量表、职业使命感量表,工作要求及其分量表,对企业员工进行调查并收回问卷521份,最后以完整的418份量表得到的调查数据用Spss19.0和Amos 21.0对数据进行描述性统计分析、相关性分析、差异性分析以及分层回归分析得出以下结论:1,各变量在性别、学历、部门、职位这几个人口学变量上存在不同程度的差异2,工作要求及其各维度、职业使命感和工作资源与工作倦怠及其各维度之间存在着相关关系。3,工作资源对工作过载和低成就感之间的关系起有调节作用,工作资源对工作家庭冲突和低成就感之间的关系有调节作用。4,职业使命感对工作要求和工作倦怠有调节作用,职业使命感对工作家庭冲突和玩世不恭之间有调节作用。
[Abstract]:With the development of economy and society, the employees of enterprises are facing more and more job demands, and they feel the situation of job burnout more and more intensely. The development of economy and society in recent decades will inevitably make enterprises and employees constantly catch up with each other. So job burnout is also an inevitable result. The appearance of job burnout will affect the individual organizational behavior and career development of employees, and also affect the enterprise. Based on the resource model of job requirements, this paper discusses how the relationship between job resources and job burnout is affected by job resources and job burnout, and then puts forward some suggestions and suggestions to enable enterprises to select, educate and employ people. Measures should be taken to ensure that employees have a good sense of professional mission to face all kinds of pressures and demands of their jobs. At the same time, they also provide corresponding work resources to employees in order to enable them to complete their work better. Reduce job burnout. In this paper, literature analysis and questionnaire survey are used to study the proposed model in both theoretical and empirical aspects. First of all, the research literature of previous scholars is combed to lay a theoretical foundation for this study. After that, we used the questionnaire which was revised by scholars to investigate the subjects. In the questionnaire, we used MBI-GSN, Job Resource scale, Occupational sense of Duty scale, Job requirement and its component Table. A total of 521 questionnaires were collected from the employees of the enterprise. At last, Spss19.0 and Amos 21.0 were used for descriptive statistical analysis and correlation analysis. Difference analysis and hierarchical regression analysis show that the following conclusions: 1: 1, there are different demographic variables in gender, education, department and position. 2, job requirements and their dimensions. There was a correlation between job burnout and job resources and job burnout and its dimensions. The relationship between job overload and low achievement was regulated by job resources. The relationship between work-family conflict and low achievement is regulated by work resources. The relationship between job requirement and job burnout is regulated by job mission, and the relationship between work and family conflict and cynicism is regulated by professional mission.
【学位授予单位】：云南财经大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92

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