南宁农委项目管理平台中各系统需求管理和沟通管理研究

发布时间：2018-03-30 20:03

本文选题：信息系统　切入点：需求管理　出处：《广西大学》2015年硕士论文

【摘要】：南宁市农业委员会是南宁市主管农业规划、生产、发展的政府部门,2012年7月起,南宁市农业委员会开展了项目管理平台建设,该平台对全市各类别的农业项目的申报、审批、公示、下达、实施及验收的全过程实现规范化、科学化、信息化的管理,支撑了全市农业项目管理工作。随着南宁市农业发展新的侧重点在不断增加,该平台的应用范围也在不断扩大,南宁市每新开展一类农业项目,平台就需要增加开展一个新的子系统的建设与管理。对于作为系统建设管理者的市农业信息中心而言,如何在这些子系统建设过程中做好系统开发方和应用方之间的需求管理和沟通管理工作,是推进系统建设进而实现系统建设目标的关键,值得认真研究。本文在开展南宁农委项目管理平台中各系统的需求管理和沟通管理过程中,采用观察法、调查问卷法、归纳总结法等方法对上述过程进行调研分析,发现在系统的需求管理过程中存在如下问题：需求管理无计划无规范、需求获取不完全、需求内容不统一、需求前后矛盾、需求未完全汇总记录等；在沟通管理过程中存在如下问题：沟通预期不足、沟通模式选择不恰当、用户沟通意愿不强烈、参与热情不高、参与度不够以及沟通技能有待提升等。本文采用理论与实践相结合的分析方法,根据信息系统项目管理中相关方法、工具和技术进行研究,提出了通过制定需求管理计划、落实需求确认、把握需求变更审批等措施加强系统建设的需求管理,并提出通过制定沟通管理计划、梳理干系人角色和关系等方法改进各系统建设的沟通管理。希望通过本文的研究能为该平台今后各子系统建设项目的开展与管理起到一定的帮助作用,并为今后南宁市农委各项信息化建设项目管理提供参考。
[Abstract]:The Nanning Agriculture Committee is a government department in charge of agricultural planning, production and development in Nanning. Since July 2012, the Nanning Agricultural Commission has carried out the construction of a project management platform, which reports and approves all kinds of agricultural projects in the city. The standardization, scientific and informational management of the whole process of publicizing, issuing, implementing and accepting has supported the management of agricultural projects in the whole city. As the new emphasis of agricultural development in Nanning continues to increase, The scope of application of the platform is also expanding. For every new type of agricultural project in Nanning, the platform needs to develop a new subsystem construction and management. How to do well the requirement management and communication management between the system developer and the application side in the process of building these subsystems is the key to promote the system construction and realize the goal of the system construction. In the process of demand management and communication management of each system in the project management platform of Nanning Agricultural Commission, this paper adopts observation method, questionnaire method, summary method and other methods to investigate and analyze the above process. It is found that the following problems exist in the process of requirement management in the system: no planning and no specification, incomplete acquisition of requirements, inconsistent requirements, inconsistent requirements, incomplete summary records of requirements, etc. In the process of communication management, the following problems exist: insufficient communication expectation, inappropriate choice of communication mode, weak communication intention of users, low enthusiasm for participation, This paper adopts the analytical method of combining theory with practice, according to the relevant methods, tools and techniques in information system project management, and puts forward a demand management plan, which is based on the lack of participation and communication skills. To implement demand confirmation, grasp measures such as demand change approval and other measures to strengthen the demand management of system construction, and propose to establish a communication management plan, It is hoped that the research in this paper will be helpful to the development and management of subsystem construction projects in the future. And for the future Nanning agricultural committee information construction project management to provide a reference.
【学位授予单位】：广西大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F323.3

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