CSI理论框架下农户农地转出满意度影响因素分析——以武汉城市圈典型地区调查为例

发布时间：2018-08-29 11:34

【摘要】：研究目的:探索农地转出中农户满意度的形成过程与机理,从农户主观感受视角来定量分析农地流转政策的制约因素。研究方法:基于顾客满意度指数(Customer Satisfaction Index,CSI)理论框架,构建农户农地流转满意度指数(Farmer Satisfaction Index,FSI)模型,运用结构方程模型(Structural Equation Model,SEM)进行定量分析。研究结果:农户对农地转出的感知质量是影响其满意度的决定因素,可靠性是关键因素,政府形象与印象感知是重要因素,人员互动是有效因素。研究结论:要加强农村社会保障制度建设以确保农民获得公平的社会保障,规范流转程序、健全流转监督机制、保护农民利益,加强政府廉政建设以改善政府形象以提高农户满意度,促进农地转出。
[Abstract]:The purpose of this paper is to explore the forming process and mechanism of farmers' satisfaction in agricultural land conversion, and to quantitatively analyze the restrictive factors of rural land transfer policy from the perspective of farmers' subjective feelings. Methods: based on the theoretical framework of customer satisfaction index (Customer Satisfaction Index,CSI), the model of satisfaction index (Farmer Satisfaction Index,FSI) of farmers' agricultural land circulation was constructed, and the quantitative analysis was carried out by using structural equation model (Structural Equation Model,SEM). The results show that the perceived quality of farmers' perception of farmland turnover is the decisive factor, reliability is the key factor, government image and impression perception is an important factor, and personnel interaction is an effective factor. Conclusion: to strengthen the construction of rural social security system to ensure that farmers get a fair social security, standardize the circulation procedures, improve the circulation supervision mechanism, protect the interests of farmers, Strengthen the construction of clean government to improve the image of the government to improve the satisfaction of farmers, promote the transfer of agricultural land.
【作者单位】：华中农业大学公共管理学院;
【基金】：农业部软科学项目(201521) 国家社科基金项目(14BGL203) 教育部哲学社会科学研究重大课题攻关项目(14JZD014)
【分类号】：F321.1

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